Barback
About The Position
The Barback provides attentive, friendly service to customers and supports bartenders by keeping bar supplies, workstations, glassware, utensils, and storage areas stocked, clean, organized, and sanitary. The role may include serving and refilling food and beverages for casino guests, including coffee or espresso, and operating, balancing, and reconciling a cash till and POS sales as trained. The employee follows merchandising, stocking, product rotation, storage, food safety, and sanitation standards; reports equipment issues and guest feedback to a supervisor; and attends required meetings and training. Work may include days, nights, weekends, special events, and holidays as needed. Duties and expectations may change as needed. Employment is contingent on a favorable background investigation and drug screen.
Requirements
- Exceptional guest-service skills.
- Must be at least 18 years of age.
- One to three months of related work experience and/or training, or an equivalent combination of education and experience.
- Customer-service orientation and excellent verbal and written communication skills.
- Ability to multitask and work independently.
- Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
- Employment is contingent upon a favorable outcome of a background investigation and drug screen.
- Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency.
- Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
- Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit.
- Ability to receive detailed information through oral and written communication.
- Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
- Frequently carry, push, and pull 40 to 60 pounds, and frequently lift and/or move 180-pound kegs.
- Ability to perform repetitive movement and stand and/or walk for an entire shift.
Nice To Haves
- Six months of prior experience working in a lounge, bar, tavern, or sit-down restaurant.
- Prior experience in a casino environment.
Responsibilities
- Provide attentive and friendly service to customers.
- Keep the bar stocked with beer, wine, liquor, juices, mixes, ice, dry goods, and other supplies.
- Assist the Bartender with bar-service preparation, including cutting garnishes and dishwashing.
- Assist the Bartender with opening and closing duties as needed.
- Serve and refill food and beverages for casino guests, including coffee and/or espresso, as needed.
- Remove empty beverage containers and other food and beverage items courteously and promptly.
- Operate, balance, and reconcile cash till and Point of Sale (POS) sales as trained, as needed.
- Keep the liquor room and beer cooler neat, clean, and organized.
- Wash and stock glassware and utensils.
- Attend mandatory department meetings and training sessions.
- Keep all workstations stocked, neat, clean, and sanitary.
- Inform the Bartender and/or Supervisor of equipment malfunctions.
- Follow standards for merchandising, stocking, rotating, and storing products, along with applicable food safety and sanitation guidelines.
- Communicate guest complaints, problems, or compliments to a supervisor as soon as possible.
- Work days, nights, weekends, special events, and holidays as needed.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
