House Without a Key - Bar Porter (On-Call)

Hotels and Resorts of Halekulani•Honolulu, HI

1d•$30 - $35•Onsite

About The Position

The Bar Porter maintains and services assigned bar areas to support exceptional guest service. The role assists guests courteously and efficiently, completes assigned tasks, and follows hotel safety standards. The Bar Porter helps prepare and maintain bar areas, replenish supplies, support beverage service, and keep work areas clean and organized while complying with applicable health, sanitation, safety, and liquor regulations.

Requirements

High school diploma or equivalent vocational training certificate.
One year of experience as a Bar Porter or in a similar position at a 4-star hotel or restaurant.
An equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the essential functions.
Current Liquor Commission card required.
Attention to detail and ability to manage multiple tasks.
Ability to maintain positive guest relations at all times.
Strong written and verbal communication skills.
Good management and organizational skills.
Knowledge of federal and state health laws, regulations, and safety codes.
Ability to work effectively with a variety of customers.
Strong knowledge of drink recipes and beverage service standards.

Nice To Haves

Certification from an alcohol awareness program required for serving alcoholic beverages is preferred.

Responsibilities

Anticipate guests’ needs, acknowledge guests, respond promptly, maintain positive guest relations, and help resolve complaints.
Maintain familiarity with hotel services, features, and local attractions and activities to answer guest inquiries accurately.
Meet with the manager on duty to review assignments, anticipated business levels, changes, and other relevant information.
Communicate additions or changes to assignments throughout the shift.
Set up, maintain, and break down assigned bar areas using designated supplies and equipment.
Report shortages to the manager on duty and replenish supplies as needed throughout the shift.
Keep assigned work areas clean, sanitary, and organized.
Transport inventory and supplies to designated outlets.
Assist the bartender with daily beverage orders and maintain adequate stocks of fresh juices, assorted fruits, herbs, simple syrup, and savories as required by recipes.
Replenish supplies and ice, and polish and restock glassware throughout the shift.
Transport soiled wares to the dishwashing area and handle wares carefully to prevent breakage and loss.
Report damage, maintenance problems, and safety hazards to the manager on duty.
Follow hotel Health Department, sanitation, and safety regulations, and comply with state liquor laws and regulations, particularly those concerning service to minors, intoxicated persons, and drunk driving.
Perform other duties as required or assigned.