Banquets Set Up Associate

Nemacolin•Wharton Township, PA

4d•Onsite

About The Position

The Banquets Set Up Associate creates “Real Life Magic” for guests by providing a high level of service to internal and external guests at catered events. The role involves studying Banquet Event Orders (BEOs), completing venue setups to specifications, refreshing rooms, and breaking down venues. Associates may work independently or as part of a team and may help train and redirect coworkers, suggest improvements to management, and report violations of Nemacolin standards. They are expected to care for resort equipment and property, promptly report damage or malfunctions, and maintain immaculate work areas and safe, organized storage areas. Other duties may be assigned by Lead Setup Associates or Banquet Management. The position requires at least one year of customer-facing work experience at a reputable establishment. The ideal candidate is friendly, outgoing, organized, comfortable adapting to changing customer requests, and able to perform challenging work under pressure and heavy workloads. The role requires fluency in English, basic math skills, a driver's license, the ability to walk for up to eight hours, bend, and lift up to 75 pounds. Associates must be available to work a variety of shifts, including evenings, weekends, and holidays. Nemacolin describes foundational roles as opportunities to learn skills, build confidence, and grow within the resort. The position includes paid training and structured onboarding, hands-on learning and cross-department opportunities, advancement pathways, and recognition. Nemacolin is a private, family-owned and woman-owned luxury resort in Pennsylvania’s Laurel Highlands, spanning more than 2,200 acres.

Requirements

At least one year of work experience in a customer-facing role at a reputable establishment.
Friendly and outgoing personality.
Ability to walk for up to eight hours at a time and bend.
Ability to lift up to 75 pounds.
Fluency in English.
Ability to perform basic mathematical functions.
Ability to handle high-pressure situations.
Availability to work a variety of shifts, including holidays, weekends, and evenings.
Strong organizational skills.
Valid driver's license.

Responsibilities

Study and understand Banquet Event Orders (BEOs), identify assigned tasks, and execute them.
Complete venue setups to specifications and instructions, independently or as part of a team.
Execute room refreshes and venue breakdowns.
Participate in training new associates and redirecting fellow associates when necessary.
Suggest improvements and ideas to management and report violations of Nemacolin standards.
Care for equipment, venues, and other Nemacolin assets, and immediately report damage or malfunctions.
Keep Front and Heart of House work areas immaculate.
Keep storage areas organized, presentable, and safe.
Perform other duties as assigned by Lead Setup Associates or Banquet Management.

Benefits

Paid training and structured onboarding.
Hands-on learning and cross-department opportunities.
Clear pathways for advancement and internal promotion.
Recognition through individual and team honors.
Competitive hourly wages.
Attractive 401(k) program.
Medical, dental, and vision coverage for eligible associates.
Paid time off and holiday compensation.
Discounted associate meals and uniform services.
Savings across resort dining, retail, spa, and activities.
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.