Banquets Manager

Four Seasons Hotels and Resorts•Palm Beach, FL

23h

About The Position

The Banquet Manager leads the daily operation of the Banquet Department, overseeing event execution, team performance, and service delivery for meetings, weddings, social celebrations, and special events. The role ensures functions are carried out according to event specifications and Four Seasons standards while fostering teamwork, accountability, and genuine hospitality. It is part of the Food & Beverage division and works closely with Sales & Catering and resort operational leadership.

Requirements

Progressive leadership experience within Banquets, Catering, Events, or Food & Beverage operations.
Strong knowledge of banquet operations, event execution, food and beverage service, and guest engagement.
Knowledge of labor management, cost control, inventory management, and operational planning.
Excellent leadership, coaching, communication, and interpersonal skills.
Strong organizational and problem-solving abilities and exceptional attention to detail.
Ability to manage multiple events and priorities in a fast-paced environment.
Proficiency with event management systems, hospitality technology, and Microsoft Office applications.
Ability to read, write, and communicate effectively in English.
Valid authorization to work in the United States at the time of application.

Nice To Haves

College degree in Hospitality Management, Hotel Management, Restaurant Management, or equivalent experience.
Previous Banquet Assistant Manager, Banquet Manager, or comparable Food & Beverage leadership experience.
Previous experience leading and developing teams in a luxury hotel, resort, or upscale event environment.

Responsibilities

Lead the planning, organization, and execution of banquet events and catered functions.
Lead, motivate, coach, and develop banquet team members and supervisors to deliver exceptional service.
Maintain a visible leadership presence during events and serve as a key contact for guests, clients, and group organizers.
Oversee event setup and execution according to Banquet Event Orders (BEOs), ensuring details and special requests are delivered accurately.
Partner with Catering & Conference Services, Culinary, Stewarding, and other resort departments to ensure seamless event execution.
Conduct pre-function meetings and communicate event details, service expectations, and assignments to the Banquets team.
Monitor food and beverage quality, presentation, timing, and service standards throughout each event.
Build relationships with clients and guests, anticipate needs, and resolve concerns promptly and professionally.
Manage scheduling, labor, inventory, and operational resources to support efficient banquet operations.
Maintain departmental standards, operating procedures, and service expectations.
Inspect banquet facilities, equipment, and function spaces for presentation and operational readiness.
Participate in operational meetings and communicate upcoming business and event requirements across departments.
Support event setup, breakdown, and food and beverage service during high-volume periods when necessary.
Identify opportunities to elevate the banquet guest experience and improve operational efficiency.