Banquets Houseperson

Marriott•Aurora District, CO

About The Position

The Banquets Houseperson completes the final breakdown of functions by cleaning rooms and returning equipment to its proper location. The role includes closing duties such as storing reusable goods, locking doors, and breaking down goods. The houseperson sets up, stocks, and maintains work areas; monitors cleanliness, sanitation, and organization of assigned stations and service areas; transports dirty linen to the correct area, separates napkins from tablecloths, and restocks linen shelves with clean linens. The houseperson maintains clean work areas throughout the day using clean-as-you-go procedures and assists other departments when needed to support guest service. The role requires following company and safety and security policies, reporting accidents, injuries, and unsafe conditions, and completing safety training and certifications. The houseperson maintains a clean and professional appearance, protects confidential information and company assets, welcomes and acknowledges guests, anticipates and addresses their service needs, and communicates professionally. The role also involves supporting team goals, meeting quality standards, and performing the physical duties described in the posting.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to read and visually verify information in a variety of formats, including small print.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance.
  • Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Complete final breakdown of functions by cleaning rooms and returning equipment to its proper location.
  • Complete closing duties, including storing reusable goods, locking doors, and breaking down goods.
  • Set up, stock, and maintain work areas.
  • Monitor and maintain the cleanliness, sanitation, and organization of assigned stations and service areas.
  • Transport dirty linen to the correct area, separate napkins from tablecloths, and restock linen shelves with clean linens.
  • Maintain cleanliness of work areas throughout the day using clean-as-you-go procedures.
  • Assist other departments as needed to ensure optimum guest service.
  • Follow company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to a manager; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect proprietary information, and safeguard company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation.
  • Communicate clearly and professionally, support team goals, and ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested.

Benefits

  • Marriott offers a range of benefits designed to support employees and their families, wellbeing, careers, and personal interests; eligibility and options may vary by employment status, position, and location.
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