Banquets Manager

1100 West Investments LLC•Miami Beach, FL

4d•Onsite

About The Position

Under the general guidance of the Director of F&B, assist in ensuring the success of all banquet events, while maintaining a profitable operation and high quality products and service levels. Effectively monitor the daily operations of the Banquets Department, including providing support and guidance to fellow banquet personnel to ensure a successful and effective operation ending in a positive guest experience.

Requirements

Knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations.
Ability to multitask, work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
High school or equivalent education required.
Three to Five years of Food and Beverage service background and prior hospitality experience required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Supervise all banquet personnel
Maintain a strong client relationship and ensure that all convention specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the planner and attendees
Respond to guest complaints in a timely manner
Work with other Food and Beverage managers and keep them informed of Food and Beverage issues as they arise
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
Coordinate and monitor all phases of Loss Prevention in the banquet operation
Prepare and submit required reports in a timely manner
Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans
Monitor quality of service in banquet operations
Ensure compliance with all local liquor laws, and health and sanitation regulations
Ensure compliance with SOP’s in all outlets
Ensure compliance with requisition procedures
Conduct staff performance reviews in accordance with Mondrian standards
Understand and be able to prepare payroll and tip distribution
Coordinate all banquet related Food and Beverage requirements with the appropriate departments
Keep kitchen informed of accurate counts for plating
Review menu/service with catering managers and banquet chef
Maintain up to date details on banquet functions and communicate to supervisors
Conduct ongoing training of captains/hourly employees to maintain standards of service
Make personal contact with guests and assist them with any requests
Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature
Requisite liquor, etc. for banquet bars
Ensure safety, sanitation, and cleanliness of service areas
Oversee banquet set-up assignments
Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis
Maintain sold and open communications with all hotel operating departments