Banquets Houseperson (On call)

Rivers Casino Careers • Portsmouth, VA

3d • Onsite

About The Position

The Banquet Houseperson is responsible for maintaining the cleanliness, organization, and setup of banquet, meeting, and conference areas in accordance with established cleanliness and quality standards. This position plays a key role in supporting banquet operations by ensuring all event spaces are properly maintained, set up, and ready for guest use, while delivering professional and courteous service to both guests and team members.

Requirements

• High School Diploma or equivalent
• Basic knowledge of meeting room setups, banquet service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and service ware.
• Strong organizational and time management skills.
• Ability to perform effectively under pressure for extended periods while maintaining professionalism.
• Ability to work both indoors and outdoors as required
• Ability to work flexible shifts and days of the week including holidays
• Gaming license as required by jurisdiction.

Responsibilities

• Maintain cleanliness of banquet, meeting, and conference areas, including vacuuming, mopping, sweeping, shampooing carpets, cleaning floors, and removing trash.
• Stock and organize supply rooms, ensuring adequate inventory levels are maintained.
• Report maintenance deficiencies promptly for repair or replacement.
• Ensure all equipment is in proper working condition and report any defects.
• Assist with banquet setups and breakdowns to ensure efficient department operations.
• Manage the setup of food and beverage functions according to established standards and timelines.
• Clean and remove spots, debris, and insects from event spaces.
• Provide professional service and maintain a courteous demeanor with guests and team members.
• Attend departmental meetings
• Assist back-of-house staff when requested to support overall event execution.
• Maintain and clean banquet equipment as required.
• Be familiar with all events scheduled at the hotel to ensure proper preparation.
• Perform additional duties, tasks, or projects as assigned by management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED