Banquets Captain

AccorHotel • Santa Monica, CA

6d • $33 • Onsite

About The Position

Reporting to the Food & Beverage Leadership, responsibilities and essential job functions include, but are not limited to, the following:
Demonstrate working knowledge of banquet operations, including coordinating and servicing on-site and off-site events
Participate in all aspects of event execution, including setup, bar service, food service, and event breakdown
Maintain close communication with on-site contacts regarding event timelines, setup changes, and service needs
Communicate clearly and professionally with Rooms, Culinary, Stewarding, and other departments both verbally and in writing
Take ownership of guest, client, and Heartist requests and ensure timely follow-up
Assist Banquet leadership with day-to-day operations, administrative tasks, and special projects, including food labels and requisitions
Support banquet leadership with ordering linen, food, beverage, and operational supplies
Inspect event spaces and back-of-house areas following each event to ensure cleanliness, organization, and operational readiness
Ensure all event spaces, including Bungalows, Jones Library, and Fountain Room, are returned to standard setup following events
Complete and review opening and closing manager checklists before and after each shift
Maintain high standards of guest service, professionalism, and teamwork

Requirements

• Minimum of two years of banquet experience as an F&B Supervisor, Shift Lead, Banquet Manager, or Assistant Banquet Manager within a luxury or full-service property
• Current and active California Food Handler Card required
• Current and active California Responsible Beverage Service (RBS) certification required
• Strong organizational and multitasking skills
• Ability to work flexible schedules, including evenings, weekends, holidays, and extended hours as needed
• Strong attention to detail while maintaining awareness of overall event operations
• Excellent communication and leadership skills
• Ability to work effectively in a fast-paced environment
• Current and valid California Food Handler Card required
• Current and valid California Responsible Beverage Service (RBS) certification required

Responsibilities

• Demonstrate working knowledge of banquet operations, including coordinating and servicing on-site and off-site events
• Participate in all aspects of event execution, including setup, bar service, food service, and event breakdown
• Maintain close communication with on-site contacts regarding event timelines, setup changes, and service needs
• Communicate clearly and professionally with Rooms, Culinary, Stewarding, and other departments both verbally and in writing
• Take ownership of guest, client, and Heartist requests and ensure timely follow-up
• Assist Banquet leadership with day-to-day operations, administrative tasks, and special projects, including food labels and requisitions
• Support banquet leadership with ordering linen, food, beverage, and operational supplies
• Inspect event spaces and back-of-house areas following each event to ensure cleanliness, organization, and operational readiness
• Ensure all event spaces, including Bungalows, Jones Library, and Fountain Room, are returned to standard setup following events
• Complete and review opening and closing manager checklists before and after each shift
• Maintain high standards of guest service, professionalism, and teamwork

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed