Banquet Supervisor

Invited • Austin, TX

7d

About The Position

The Banquet Supervisor oversees banquet operations to ensure events run smoothly and members and guests receive an exceptional experience. The role manages event setup, service, and breakdown while maintaining Invited service standards. It coordinates staffing and event preparation, supports compliance with safety and service guidelines, and involves direct interaction with members, guests, and team members.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in the restaurant, banquet, or club-related field within the food and beverage industry.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders; squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including talking and hearing, and sufficient visual acuity.
• Availability to work the schedule outlined weekly, including additional hours and weekends and/or holidays when required.

Nice To Haves

• Food Handlers’ Certificate.
• Alcohol Safety certification.
• TABC Certification.
• CPR Certification.
• Food Safety Program certification.
• HFWACT certification.
• Completion of Food Safety and Alcohol Safety training.

Responsibilities

• Recruit, develop, and performance-manage banquet service personnel according to club procedures.
• Implement and facilitate service training to maintain staff performance in line with Invited service standards.
• Coordinate with the Event Sales Director during event preparation to ensure appropriate staffing and smooth execution of private functions.
• Review banquet event orders and daily logs, verify room setups against function sheets, and make adjustments as needed.
• Oversee timely food and beverage service and ensure adherence to Invited standards for service and quality.
• Monitor events to ensure food is served on time, check in with event hosts after events, collect payment, and complete accounting paperwork.
• Manage room breakdown and setup according to event details in the function book.
• Complete banquet department opening procedures and prepare rooms to event standards.
• Record relevant information in the manager-on-duty log for the next shift.
• Welcome members and guests by name and ensure their needs are met throughout events.
• Ensure side work is completed, work areas are clean and organized, supplies are stocked, and sanitary conditions are maintained.
• Interact professionally with members and guests and accommodate changes and last-minute requests.
• Follow company, club, and department policies, procedures, and instructions.
• Support and enforce policies while maintaining high standards of ethics and integrity.
• Promote safe working practices and comply with safety guidelines.
• Maintain required role-related certifications and pursue personal and professional growth.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Collaborate with the team and contribute to club goals and operational efficiency.
• Perform additional duties as assigned by management and assist others as needed.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Paid time off and leave programs for eligible full-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED