Banquet Supervisor

Fiddler s Elbow Golf And Country Club Inc•Bedminster Township, NJ

6d•$24 - $26

About The Position

The Banquet Supervisor supports Banquet Managers in delivering an outstanding event experience at Fiddler’s Elbow. The role provides hands-on floor leadership by coaching, guiding, and supervising the banquet service team during live events. The supervisor works to exceed Member and Guest expectations while maintaining operational efficiency and championing the club’s mission to create memorable experiences and enrich the lives of its staff. The position requires a highly flexible schedule, including days, nights, weekends, and holidays according to the club’s event calendar. The supervisor oversees event setup and execution, staff guidance, member and guest service, and operational tasks. The role is classified as FLSA non-exempt and full time.

Requirements

High school graduate or equivalent.
At least 18 years of age.
Previous Food and Beverage experience.
Minimum 1–2 years of supervisory or team lead experience in a hospitality environment.
Fluent communication and understanding of the predominant language of Members and Guests.
Ability to stand and walk for long periods during extended shifts.
Ability to lift and carry trays or objects weighing 30 pounds or more, stack chairs, and move tables.
Ability to reach, bend, stoop, wipe, and lift for event setup and breakdown.
Ability to work indoors and outdoors in varying conditions, including heat, humidity, rain, storms, snow, or cold.
Ability to work days, nights, weekends, and holidays based on the club’s event calendar.

Nice To Haves

Bachelor’s degree.
Previous Country Club experience.

Responsibilities

Promote a positive, collaborative work environment through effective communication.
Provide floor support and real-time positive and constructive feedback to service staff.
Empower service staff to create memorable experiences for members and guests.
Ensure staff follow uniform and professional attire standards before, during, and after shifts.
Lead or assist with pre-shift meetings covering timelines, policies, menu details, and announcements.
Assist the Banquet Manager with coaching and training service staff.
Inspect and assist with setup of tables, decorations, equipment, and serving areas.
Coordinate communication between wait staff and kitchen staff to support smooth meal service.
Keep back areas, pre-function areas, and storage spaces clean and orderly.
Supervise clearing, post-function cleanup, and room resets, ensuring service items and equipment are cleaned and stored properly.
Monitor inventory of linens, silverware, coffee, water pitchers, and other service supplies.
Greet Members and Guests and maintain communication with the host or on-site contact.
Describe available food and beverage offerings, including appetizers, entrees, desserts, alcoholic beverages, and wines.
Assist banquet staff during events with drink refills, food delivery, table bussing, and other service needs.
Resolve food, beverage, and service complaints on the floor and escalate major issues to the Banquet Manager.
Ensure appearance and cleanliness standards are met across events and dining outlets.
Review Banquet Event Orders (BEOs) ahead of events to anticipate setup, layout, and staffing needs.
Coordinate daily staff assignments, including stations, side work, and equipment cleaning.
Use a basic understanding of audiovisual technology to assist with event setups and client troubleshooting.
Follow the Supervisor/Manager Checklist and secure dining and other club areas at the end of the business day.
Comply with departmental and Club policies and perform other duties as assigned by management.