Banquet Supervisor

ClubCorp • Chicago, IL

8d • $25 - $30

About The Position

The Banquet Supervisor oversees banquet operations to ensure events run smoothly and members and guests receive an exceptional experience. The role manages event setup, service, and breakdown; coordinates staffing and training; and ensures compliance with Invited service, safety, and quality standards. The supervisor works closely with banquet personnel and event stakeholders, interacts directly with members and guests, and supports club operations and team goals.

This position reports to the Banquet Manager, Banquet Director, or Director of Food & Beverage. It requires a high school diploma or equivalent and at least two years of experience in a restaurant, banquet, or club-related food and beverage role. Preferred qualifications include specified food safety, alcohol safety, TABC, CPR, and HFWACT certifications or training.

The role requires extended periods of standing, walking, and physical activity; work in varying temperatures and environments with possible exposure to dust, fumes, or gases; and the ability to perform physical tasks such as climbing, bending, kneeling, and handling loads. Work hours follow a weekly schedule, with additional hours required to meet deadlines, including weekends and/or holidays.

Invited states that full-time team members have access to medical, dental, and vision coverage; life and disability insurance; a 401(k) retirement savings plan; and paid time off and leave programs. The posting notes that benefits vary by employment status and that legally required time off is also provided to part-time team members.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in the restaurant, banquet, or club-related field within the food and beverage industry.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Availability for additional hours as required, including weekends and/or holidays.

Nice To Haves

• Food Handlers’ Certificate.
• Alcohol Safety certification.
• TABC Certification.
• CPR Certification.
• Food Safety Program certification.
• HFWACT certification.
• Completion of Food Safety and Alcohol Safety training.

Responsibilities

• Recruit, develop, and performance-manage banquet service personnel according to club procedures.
• Implement and facilitate training, including service training, to maintain staff performance in line with Invited standards.
• Coordinate with the Event Sales Director during event preparation to ensure appropriate staffing and smooth execution of private functions.
• Review banquet event orders and daily logs, ensure room setups match function sheets, and make adjustments as needed.
• Oversee timely food and beverage service in accordance with Invited service and quality standards.
• Monitor events to ensure food is served on time, confirm satisfaction with event hosts after events, collect payment, and complete accounting paperwork.
• Manage room setup and breakdown according to the function book.
• Perform banquet department opening procedures and prepare rooms according to event standards.
• Record relevant information in the MOD log for the next shift.
• Greet members and guests warmly by name and ensure their needs are met throughout events.
• Ensure side work is completed, including keeping work areas clean and organized, replenishing supplies, and maintaining sanitary conditions.
• Interact professionally with members and guests, accommodating changes and last-minute requests as needed.
• Complete additional duties assigned by management and assist others as needed.
• Follow company, club, and department policies, procedures, and instructions; support and enforce policies ethically and with integrity.
• Maintain professionalism and high standards in interactions with members, colleagues, and staff.
• Promote safe work practices, comply with safety guidelines, and encourage others to do the same.
• Pursue personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and collaborate with regional and corporate teams to support club operations.
• Collaborate with the team to support club efficiency and goals.

Benefits

• Medical coverage for full-time team members.
• Dental coverage for full-time team members.
• Vision coverage for full-time team members.
• Life insurance for full-time team members.
• Short-term disability insurance for full-time team members.
• Long-term disability insurance for full-time team members.
• 401(k) retirement savings plan for full-time team members.
• Paid time off and leave programs; legally required time off is also provided to part-time team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED