Banquet Steward

Sandy Lane Hotel•St. James, NC
•Onsite

About The Position

Sandy Lane Hotel, an AAA Five Diamond, Forbes Five Star exclusive resort and a member of Leading Hotels of the World, is seeking to recruit a Banquet Steward in its Food and Beverage Department. The banquet steward reports to the Banqueting Manager and is responsible for the setup of all banquets and meetings.

Requirements

  • A good secondary education with passes in CXC English Language and Mathematics
  • One year’s experience in a similar position preferably in a hotel environment
  • Good customer service, interpersonal, organizational and time management skills along with the ability to prioritize
  • Good communication skills with both internal and external guests.
  • Ability to anticipate needs and be flexible in meeting request
  • Ability to remain calm, objective and courteous under pressure and in stressful situations.
  • Must have a flexible working style as long hours are required from time to time.
  • Must be in excellent physical condition to perform extensive walking, bending, lifting and stretching.

Responsibilities

  • Delivers items to and from the hotel to assist with the setting up of functions
  • Assists with the delivery of items to offsite events
  • Reviews the banquet order carefully
  • Estimates how much china, glassware, and silverware will be used and ensures that there are enough utensils and cutlery on hand
  • Visits the area where the function will take place with the Captain or Coach and obtains clear instructions
  • Checks to ensure that all the equipment is in good working condition
  • Ensure that the units are clean, that there are enough serving utensils, and that the heating elements are working
  • Obtain the China, glassware, and silverware requisitions from the Banquet Coordinator / Supervisor
  • Prepare the buffet tables for set-up and assist in the breakdown of stations with stewarding at the conclusion of the event.
  • Ensure the service area is kept clean and organized throughout the event
  • Ensure that all dirty dishes are returned to the kitchen and the dirty glasses are stacked on the racks.
  • Walk through the entire area to ensure that all the hotel equipment has been collected.
  • Cleans all the equipment and reports any broken or missing items to the Banquet Supervisor/ Manager.
  • Ensures that department standards are followed at all times.
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