Banquet Sever

Remington Hotels•North Canton, OH

About The Position

The Banquet Sever reviews banquet event orders (BEOs) for menu details, room setup, food and beverage, and audio-visual needs. The role assists setup staff with tables, buffets, and bars; checks food quality and presentation before service; prepares and serves beverages; provides prompt, professional service to guests; and communicates updates or changes to the kitchen. The position calls for a customer-service-focused team member with strong communication skills, a high work ethic, and the ability to take initiative and work effectively under pressure. Schedules may vary and include nights, weekends, and holidays. The posting also lists physical requirements under “Physical Requirements (In-Office Role),” including office work, prolonged sitting and computer use, occasional standing and walking, fine motor tasks, communication, and lifting or moving 10–25 pounds as needed. Reasonable accommodations may be made for individuals with disabilities to perform the role’s essential functions.

Requirements

  • Customer-service focus.
  • Excellent verbal and written communication skills.
  • Comfort communicating with guests and associates.
  • High work ethic and self-initiative.
  • Ability to work in high-pressure situations.
  • Flexibility to work varying schedules, including nights, weekends, and holidays.
  • Ability to work as part of a team to provide great guest experiences.

Responsibilities

  • Review BEOs for menu details, room setup, food and beverage, and audio-visual needs.
  • Assist setup staff with table, buffet, and bar setups.
  • Check the quality and presentation of food before serving.
  • Prepare and serve beverages for functions.
  • Provide prompt and professional service to guests.
  • Communicate with the kitchen and provide updates about changes.
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