Banquet Setup

Churchill Downs•Oak Grove, KY

About The Position

The Banquet Setup employee coordinates and carries out banquet setup activities before, during, and after events. The role ensures event spaces are prepared, maintained, and restored in accordance with event specifications and departmental standards. The employee works with Banquet Event Orders (BEOs), event diagrams, guest requests, and supervisor direction to prepare rooms and service areas, respond to changes, and support event operations.

Requirements

Ability to read, understand, and follow written instructions, BEOs, diagrams, event specifications, and departmental communications.
Ability to communicate clearly and professionally, verbally and in writing, with guests, clients, supervisors, and fellow team members.
Ability to understand guest and client requests and communicate information effectively in one-on-one and small-group settings.
Ability to perform basic mathematical calculations, including counting quantities and determining setup requirements.
Ability to follow verbal and written instructions and complete assigned tasks accurately and efficiently.
Ability to prioritize tasks and adjust to changing event needs, timelines, and operational demands.
Ability to work independently and as part of a team in a fast-paced event environment.
Able to obtain and maintain a valid Kentucky gaming/racing license.
Ability to stand and walk for extended periods throughout a shift.
Ability to use hands and arms to handle, grip, carry, push, pull, position, and operate banquet equipment and supplies.
Ability to reach, bend, stoop, and perform repetitive physical movements associated with setting up and breaking down event spaces.
Ability to occasionally sit, kneel, crouch, climb, or work in lower positions.
Ability to regularly lift and/or move items up to 25 pounds and frequently lift and/or move items up to 50 pounds.
Ability to safely maneuver furniture and equipment through function rooms, hallways, storage areas, and other workspaces.
Visual ability to read event documents and diagrams, identify room and equipment conditions, and navigate event and storage areas safely.

Nice To Haves

High school diploma or equivalent.
Previous experience in hospitality, entertainment, sports, or a similar environment.
Prior experience setting up and operating audio-visual equipment.

Responsibilities

Clean, prepare, and set banquet and meeting rooms according to BEOs, event specifications, guest requests, and supervisor direction.
Complete event setups and breakdowns in accordance with company and departmental standards.
Ensure meeting and event spaces are fully set and guest-ready at least 30 minutes before the scheduled start time.
Respond to requested room or setup changes within 15 minutes or less.
Set up food and beverage buffet areas as directed or specified in the BEO, ready for management review.
Refresh meeting breaks, beverage stations, and other service areas at least every 60 minutes or more often as needed.
Maintain clean, organized, and professional function rooms, storage and equipment areas, and back-of-house event spaces.
Carefully store banquet furniture, equipment, linens, supplies, and other materials after events, following safety procedures when lifting, moving, setting, or storing equipment.
Inspect equipment and promptly report damaged, broken, or malfunctioning items to appropriate management.
Deliver event-related messages and requested materials promptly in accordance with departmental service standards.
Assist guests with concerns and involve a supervisor or manager when additional assistance or authorization is needed.
Assist fellow team members with setup, breakdown, service, and other operational responsibilities as needed.
Follow Lost and Found procedures for items discovered in meeting or event spaces.
Perform other related duties assigned based on operational and business needs.