Banquet Setup

HEI Hotels & Resorts•Baltimore, MD
•Onsite

About The Position

Assist the Banquet Manager in preparing for banquet guests and ensuring a positive guest experience. The role involves setting up, replenishing, cleaning, and breaking down meeting rooms and ballrooms according to guest specifications and established schedules. It requires continuous physical activity throughout the shift, including moving heavy and awkward materials.

Requirements

  • Knowledge of equipment and setup styles used in meeting rooms, including different table types.
  • Ability to lift and move tables, chairs, and podiums weighing up to 100 pounds through crowded rooms, with or without reasonable accommodation.
  • Ability to perform continuous physical activity throughout the shift for room setup and breakdown, with or without reasonable accommodation.
  • Ability to grasp, lift, carry, move, or push goods on a hand cart or truck weighing up to 500 pounds, with or without reasonable accommodation.
  • Ability to stand for long periods, with or without reasonable accommodation.
  • Effective verbal and written communication skills, including the ability to adapt communication to supervisors, coworkers, and the public.

Responsibilities

  • Communicate with the supervisor throughout the shift to stay informed about assigned work.
  • Set up meeting rooms to guest specifications, transporting staging, tables, chairs, dance floors, and other materials from storage.
  • Supply and replenish meeting rooms with clean glasses and fresh water.
  • Break down meeting rooms after events and return equipment to storage so rooms can be reset.
  • Maintain the established cleaning schedule for meeting rooms and ballrooms.
  • Follow attendance rules and maintain regular availability for work.
  • Perform other job-related duties as assigned.

Benefits

  • Complimentary meals
  • Complimentary uniforms
  • Career advancement opportunities
  • Competitive compensation
  • Paid time off, including vacation, sick, and holiday programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • Life insurance, including supplemental, spousal, and child coverage
  • Short- and long-term disability plans
  • 401(k) savings plan with matching funds
  • Hotel room discounts
  • Product and service discounts
  • Health and wellness programs
  • Discounted on-site parking
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