Banquet Setup

BCC Hospitality Services•Miami, FL

About The Position

The Banquet Houseman supports the team in creating unique and exceptional guest experiences by providing personalized service and anticipating and fulfilling guests’ needs. The role is suited to someone who enjoys interacting with people and building warm, engaging connections. The position involves preparing meeting rooms, responding to customer requests, refreshing rooms during breaks, and assisting with meal service and breakdown.

Requirements

  • Be flexible to work all shifts, including weekends and holidays.
  • Be able to lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.

Nice To Haves

  • Completion of a Food/Alcohol Handler’s course.
  • Previous experience in a similar position.

Responsibilities

  • Complete work assignments and follow instructions from the supervisor or shift leader.
  • Ensure water, amenities, audio-visual equipment, and break items are in the room at least 15 minutes before a meeting starts.
  • Respond to customer needs for additional equipment or supplies, communicate any additional charges to the guest, and notify the supervisor so the charge can be added to the guest check.
  • Freshen meeting rooms during meal breaks by replacing ashtrays, changing cloths when necessary, refilling candy jars and water pitchers, replacing water glasses, and removing garbage from meeting areas and break tables.
  • Assist with meal service and breakdown as needed.

Benefits

  • Team canteen meals.
  • Complimentary room nights at company hotels.
  • Medical, dental, and vision benefits.
  • Annual medical check-ups.
  • Discounts at restaurants and bars.
  • Discounted transportation passes.
  • Parking nearby.
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