Banquet Setup/Breakdown-Spartanburg Marriott

Mainsail Lodging & Development • Spartanburg, SC

4d

About The Position

Banquet Setup/Breakdown is responsible for assisting banquet personnel with daily operational materials and tasks to ensure exceptional guest service consistent with Marriott standards under the franchise of Mainsail Lodging & Development. The role assists with banquet functions, including setting up tables and chairs, and supports guests and hotel operations while maintaining a clean, orderly work area and following hotel policies and procedures.

Requirements

• High school diploma or higher.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to use technology such as tablets and iPads.
• Ability to stand for extended periods.
• Ability to squat and bend.
• Ability to communicate clearly.
• Corrected vision within the normal range.
• Ability to work long hours as needed.
• Ability to lift, push, or pull 50 pounds.
• Ability to make sound judgments quickly.
• Ability to work on multiple tasks and make appropriate progress toward deadlines.
• Ability to work independently, take direction, and provide direction to others.
• Ability to manage differing personalities within the office, hotel, and community.
• Ability to maintain the highest degree of confidentiality.
• Ability to work effectively in stressful, high-pressure situations.
• Ability to handle workplace challenges effectively, including anticipating, preventing, identifying, and solving problems.

Nice To Haves

• Previous hospitality experience.

Responsibilities

• Greet guests warmly and in a friendly manner in all public spaces.
• Assist with banquet functions, including setting up tables and chairs.
• Follow scheduled shifts and required break and lunch periods.
• Report light outages, broken equipment, or room disparities to a manager, including issues in hallway areas.
• Assist guests with special requests.
• Communicate inventory needs, such as chairs, tables, and banquet linens, to a manager.
• Communicate professionally when using technology.
• Maintain a positive, friendly attitude and show respect to guests, team members, and management.
• Interact with guests and share hotel knowledge in a personalized manner, such as using guest names.
• Maintain guest confidentiality and follow hotel procedures.
• Report suspicious activity or unusual items in rooms.
• Report irregular guest behavior in public areas or rooms.
• Take initiative and handle assignments with limited supervision.
• Follow hotel policies and procedures outlined in the team member handbook.
• Maintain cleanliness and order in work areas, including closets, carts, and the housekeeping office.
• Perform other duties as requested by management to serve guests.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED