Banquet Set-Up Porter (Part Time)

Wynn Resorts•Everett, MA

About The Position

The Banquet Set-Up Porter at Encore Boston Harbor uses equipment to set up banquets, functions, and events, and transports materials and inventory in and out of banquet areas. The role also supports cleanliness, supplies, service quality, safety, and departmental operations across the property. The position requires the ability to manage multiple priorities and deadlines in a high-pressure environment, communicate courteously with guests and coworkers, and follow company policies, applicable laws, and safety standards. Team members must be able to work varying schedules based on property needs and may work outdoors in changing weather conditions.

Requirements

  • Must be at least 21 years old.
  • Must obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
  • Conversational English is required, including the ability to respond to common inquiries from employees or guests.
  • Ability to perform basic addition and subtraction.
  • Ability to lift or maneuver at least 50 pounds and tolerate long periods of standing and walking.
  • Ability to perform the listed physical activities, including standing, walking, sitting, handling objects or controls, reaching, climbing or balancing, and stooping, stretching, bending, kneeling, crouching, or crawling.
  • Ability to work varying schedules to reflect property business needs.
  • Ability to interact professionally with internal and external guests.
  • Ability to work outdoors and tolerate varying weather conditions, and to work around electrically or mechanically energized equipment while using appropriate personal protective equipment.

Nice To Haves

  • High school diploma or equivalent is preferred.

Responsibilities

  • Use equipment to set up banquets, functions, and events.
  • Transport materials and inventory in and out of banquet areas.
  • Follow Encore Boston Harbor core values, property and department standards, internal policies, applicable laws, regulations, and controls.
  • Contribute to departmental performance and the accuracy, confidentiality, and thoroughness of policies, procedures, records, and reports.
  • Deliver and maintain a high level of property-wide service and satisfaction.
  • Contribute to company-wide communication and best practices, and stay informed about departmental developments.
  • Manage multiple priorities and meet deadlines, including in stressful, high-pressure situations.
  • Clean and maintain public-area equipment and assigned premises.
  • Remove and compact trash from floors.
  • Keep department supply areas organized and clean.
  • Perform inventories and deliver or stock supplies as required.
  • Communicate courteously with internal customers, guests, coworkers, and supervisors, and relay difficulties, comments, and relevant information to a superior.
  • Perform deep-cleaning processes to maintain property cleanliness.
  • Prioritize safety and follow department and company safety standards.
  • Maintain relevant industry knowledge through continuing education and training.
  • Perform other job-related duties as assigned.
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