Server Banquet - InterContinental Mark Hopkins

IHG•San Francisco, CA

12d•$20•Onsite

About The Position

Exceptional events are made possible by exceptional service. As a Banquet Server, you'll play a key role in creating memorable experiences for our guests by providing attentive, professional service at weddings, galas, corporate meetings, and special events. You'll work closely with the banquet team to ensure every event is executed flawlessly, from setup to service to breakdown, while delivering the warm hospitality our hotel is known for. This position is represented by Unite Here! Local 2.

Requirements

Previous banquet, restaurant, catering, or hospitality experience is preferred, but a positive attitude and willingness to learn are equally valued.
You'll regularly lift, carry, push, and pull trays, tables, chairs, and equipment weighing up to 50 lbs (23 kg). Frequent standing, walking, bending, and reaching are required.
Availability for a varied schedule is essential, as banquet events often take place during evenings, weekends, holidays, and early mornings.
You'll thrive in a fast-paced environment and work collaboratively to ensure every event runs smoothly.
You'll present yourself with confidence, courtesy, and attention to detail while interacting with guests and colleagues.
You'll meet all local food handling and responsible alcohol service requirements and be fluent in the local language.
Punctuality, dependability, and a commitment to delivering outstanding guest service are essential.

Responsibilities

Set up banquet rooms according to event specifications, including tables, chairs, linens, place settings, and service stations.
Provide friendly, attentive food and beverage service during banquets, receptions, meetings, and special events.
Serve plated meals, buffets, hors d'oeuvres, desserts, and beverages while maintaining high service standards.
Anticipate guest needs and respond promptly to requests to ensure an exceptional dining experience.
Clear tables efficiently and assist with event breakdown and room reset for upcoming functions.
Maintain clean, organized work areas and ensure banquet spaces meet cleanliness and presentation standards.
Work closely with banquet captains, culinary teams, and fellow servers to deliver seamless event service.
Report any equipment issues, safety concerns, or supply shortages to your supervisor.
Follow all food safety, sanitation, and alcohol service regulations.
Wear your uniform with pride and represent the hotel's commitment to excellence.
Take on other duties as assigned to support the banquet and food & beverage team.