Banquet Server - Capital Hotel, Little Rock, AR

Concord Hospitality Enterprises • Little Rock, AR

11h

About The Position

As a Banquet Server at Concord Hospitality, you will help create memorable guest experiences during receptions, meetings, trainings, reunions, and other special events. The role involves providing attentive service, supporting event operations, and working with fellow servers to ensure events run smoothly. Training is provided in buffet, plated, and reception-style meal service to RCGR standards.

Requirements

• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Commitment to delivering excellent guest service.
• Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

• High school diploma or equivalent preferred.
• Prior serving or hospitality experience is a plus.

Responsibilities

• Provide exceptional guest service to all customers.
• Greet guests and accommodate their needs during events.
• Communicate effectively with guests about menu questions.
• Deliver food and beverages from staging areas to guests.
• Assist fellow servers during peak periods to fulfill guest requests.
• Learn and practice buffet, plated, and reception-style meal services to RCGR standards; training is provided.
• Anticipate guest needs and monitor dining experiences to ensure satisfaction with food and service.
• Set up, execute, and clean up events.
• Perform side work to prepare for upcoming events.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance.
• Life insurance and short- and long-term disability options.
• 401(k) with company match.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training, development, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED