About The Position

Waldorf Astoria Chicago is seeking a part-time Banquet Server to provide food and beverage service and create memorable guest experiences. The role includes learning menu items, taking and entering orders, delivering orders, maintaining service stations, clearing and transporting tableware, preparing banquet spaces, and complying with health, safety, sanitation, and alcohol-awareness requirements. This is a Local 1 Union position requiring complete open availability; schedule restrictions cannot be accommodated. Full-time hours are not guaranteed, and hours and schedules depend on seniority and business needs. Hours may be minimal until seniority is established and may vary from week to week.

Requirements

  • Complete open availability is required; schedule restrictions cannot be accommodated.
  • Comfort with schedules and hours that may vary from week to week, with hours determined by seniority and business needs.
  • Demonstrate hospitality, integrity, leadership, teamwork, ownership, accountability, urgency, and discipline.

Responsibilities

  • Bring an upbeat, friendly attitude to guest interactions and proactively look for ways to make guests’ experiences special.
  • Learn menu items and specials to assist guests and answer questions.
  • Take food and beverage orders, enter them into the point-of-sale system, and deliver orders promptly and accurately.
  • Keep the service station stocked, clean, and organized.
  • Clear dishware, glassware, and silverware after meal service and transport them to the dishwashing area.
  • Assist with event preparation, including cleaning, arranging and setting banquet tables, and restocking supplies.
  • Comply with health, safety, sanitation, and alcohol-awareness regulations.

Benefits

  • Discounted travel through the Go Hilton program, including 110 nights with room rates as low as $40 per night.
  • Employee stock purchase program with a 15% discount on Hilton shares.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis concierge support.
  • Employee Assistance Program offering counseling and mental health support to eligible Team Members.
  • Paid time off.
  • Health and welfare benefits, including health plans, dental coverage, and vision coverage.
  • Retirement plans.
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