On Call Banquet Server/Bartender- Hotel Sorrento

ASH (UK) Co Ltd•Seattle, WA

2d•$21 - $21•Onsite

About The Position

The Banquet Server/Bartender works closely with Captains and Managers to provide residents and guests with excellent, detail-oriented service. The role communicates guest needs to colleagues, including other departments, and requires professional, respectful, and courteous conduct at all times. The position provides banquet bar and food service, including setting up, stocking, and maintaining bars; preparing and serving beverages; processing orders and payments where applicable; and assisting with event-related food and beverage duties. It also involves maintaining clean, organized service areas, bussing and resetting tables, operating the dishwasher when needed, and completing side work to prepare for the next shift or event. The role requires collaboration with the banquet team to support smooth event execution and an exceptional guest experience.

Requirements

2–3+ years in a restaurant or hospitality environment, with a strong food service background.
Proven ability to lead and support a team and uphold standards while maintaining rapport.
Clear, confident communication with guests and colleagues.
Strong attention to detail and consistency.
Ability to think on one’s feet and resolve issues without disrupting service.
Washington State Food Handlers Certificate required.
Washington State Class 12 Permit required.
High school diploma, GED, or related training equivalent.
Knowledge of guest service etiquette and proper food and beverage serving techniques.
Ability to perform tasks related to restaurant serving and proficiently use job-related software, property management systems, and office equipment.
Ability to remain calm, use sound judgment, and solve problems effectively.
Ability to work quickly, prioritize, and maintain service at multiple tables at once.
Ability to read and interpret documents such as safety rules and procedural manuals.
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages.
Ability to sit, stand, walk, and lift up to 25 lbs as needed.
Flexibility to work days, evenings, holidays, and weekends around key team milestones, events, or business levels.

Nice To Haves

Experience within luxury brands or markets.

Responsibilities

Demonstrate knowledge of wines, spirits, liqueurs, ports, and cocktails to assist guests with selections and recommendations.
Provide attentive, professional, and welcoming service in accordance with Hotel Sorrento’s service standards.
Accurately take and communicate guest orders, using a notepad or memorization as appropriate.
Anticipate guest needs by observing cues, responding promptly, and recognizing when additional service is needed.
Set up, stock, and prepare banquet bars before events, ensuring equipment, glassware, garnishes, mixers, ice, and beverage supplies are available.
Prepare and serve beer, wine, spirits, and cocktails according to Hotel Sorrento standards and event specifications.
Keep the bar organized, clean, and stocked throughout events, replenishing supplies as needed.
Provide responsible alcohol service under Washington State liquor laws and Hotel Sorrento policies, including verifying identification when appropriate and monitoring guest consumption.
Process beverage orders and payments accurately when applicable to the event.
Break down and clean banquet bars after events, store remaining products properly, and return equipment and supplies to designated areas.
Assist with food and beverage service, including plate-up, coffee preparation, and other event-related duties as needed.
Maintain cleanliness and organization during events, including bussing tables, clearing dishes, and keeping service areas presentable.
Operate the dishwasher and assist with dishwashing when additional staffing is not provided.
Clear, clean, and reset tables and event spaces after events.
Complete side work, restock supplies, and prepare event spaces and service areas for the next shift or event.
Collaborate with the banquet team to support smooth event execution and an exceptional guest experience.