Banquet Operations Manager

Landry's, LLC.•Portland, OR

About The Position

Jake’s Grill, a Portland dining institution located inside the historic Sentinel Hotel, serves steaks, Northwest seafood, and craft cocktails in a lively atmosphere. The Banquet Operations Manager oversees banquet functions from organization through execution, leads and develops staff, and ensures exceptional guest experiences alongside high standards for service, food quality, and operational performance.

Requirements

  • At least 3 years of restaurant, event, or banquet management experience in a restaurant or hotel operation.
  • Ability to write business correspondence and understand the full details of Banquet Event Orders (BEOs).
  • Ability to coordinate and communicate professionally with departments, guests, clients, and outside vendors.
  • Stable and progressive work history.
  • Strong work ethic.

Nice To Haves

  • Knowledge of presentation audio/visual technology.

Responsibilities

  • Oversee banquet functions from organization through execution, delegate responsibilities, and create event maps for clients.
  • Work closely with front-of-house restaurant operations and support other property events as needed.
  • Promote guest satisfaction through effective staff training, a hands-on, lead-by-example management style, and a “Do Whatever It Takes” attitude.
  • Inventory banquet supplies and equipment.
  • Manage the POS system to ensure accurate event invoicing and payment processing.
  • Partner with local vendors to arrange rentals for equipment and supplies.
  • Hire, train, schedule, oversee, and develop banquet staff, and arrange temporary staffing as needed.
  • Conduct targeted, meaningful client visits to build private dining sales.

Benefits

  • Extensive and well-rounded training program.
  • Continued career development and growth opportunities.
  • Employee discounts on dining, retail, amusements, and hotels.
  • Multiple health benefit plans.
  • Dental, vision, voluntary life, and short-term disability coverage.
  • Flexible spending accounts.
  • 401(k).
  • Paid sick leave.
  • Paid time off.
  • Monthly discretionary bonus potential.
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