Banquet Manager

La Posada Hotel•Laredo, TX

About The Position

The Banquet Manager oversees hotel banquet operations for events such as weddings, conferences, corporate meetings, and social gatherings. The role combines leadership, coordination, and customer service to deliver exceptional service and memorable guest experiences. The manager supervises front-of-house banquet staff, coordinates event logistics, serves as the event contact, manages costs and inventory, and ensures compliance with health, safety, and hotel standards.

Requirements

  • At least two years of experience managing a food and beverage or banquet team in a hotel or similar environment with various food and beverage revenue outlets.
  • Current Food Handler’s or ServSafe certificate required.
  • Current TABC (Texas) or RVSP (Louisiana) certification required.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Ability to occasionally stand, walk, sit, handle objects, tools or controls, reach, climb stairs, balance, stoop, kneel, crouch, crawl, talk, and hear.
  • Ability to move, set up, and tear down kitchen or food and beverage equipment.
  • Ability to occasionally lift and/or move up to 50 pounds.

Nice To Haves

  • Bachelor’s degree from a four-year college or university preferred.
  • Hospitality degree preferred.

Responsibilities

  • Collaborate with sales and group event planners to understand event requirements and ensure flawless execution.
  • Supervise banquet servers, bartenders, and housepersons, including scheduling, training, and performance evaluations.
  • Coordinate room setups, audiovisual needs, catering logistics, and décor according to event specifications.
  • Serve as the primary point of contact during events and resolve issues promptly and professionally.
  • Monitor costs, manage banquet-supply inventory, and ensure profitability.
  • Ensure adherence to health, safety, and hotel standards.
  • Oversee all front-of-house banquet staff employees, including banquet servers, bartenders, and housepersons.
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