Banquet Manager

MEDINAH COUNTRY CLUB•Medinah, IL
•$90,000 - $95,000•Onsite

About The Position

Medinah Country Club is seeking a Banquet Manager to oversee the day-to-day operations of the Banquet Department and lead the team in delivering exceptional member and guest experiences. The role oversees the execution of member and Club events, private parties, meetings, golf outings, and special events, while maintaining a visible, hands-on presence throughout events. The Banquet Manager works closely with the Executive Chef, Food & Beverage leadership, and teams across the Club to ensure events are thoughtfully planned and seamlessly executed. The position leads the recruitment, hiring, training, scheduling, supervision, and development of the banquet team; fosters a positive and collaborative culture; and maintains high standards for service, presentation, event setup, and Food & Beverage displays. It also supports departmental budgets, financial goals, inventory, procedures, and ongoing training programs. The role requires availability to work evenings, weekends, holidays, and special events according to Club operations and event schedules.

Requirements

  • Significant experience in Food & Beverage management and banquet operations.
  • Previous banquet leadership experience and a strong understanding of event service and execution.
  • Experience hiring, training, developing, and motivating a team.
  • Genuine passion for hospitality and delivering exceptional member and guest experiences.
  • Strong communication and relationship-building skills.
  • Excellent organizational skills and ability to manage multiple events, priorities, and operational needs.
  • Strong problem-solving skills and ability to make sound decisions in a fast-paced environment.
  • Experience managing departmental budgets, labor, inventory, and operational costs.
  • Availability to work evenings, weekends, holidays, and special events based on Club operations and event schedules.

Nice To Haves

  • Experience in a private club, hotel, resort, or similar hospitality environment is preferred.
  • A bachelor's degree in a related field and/or equivalent professional experience is preferred.
  • Banquet sales experience is preferred but not required.

Responsibilities

  • Oversee day-to-day operations of the Banquet Department.
  • Lead the execution and overall service of member events, Club events, private parties, meetings, golf outings, and special events.
  • Maintain a visible, hands-on presence during events and engage with members, guests, and team members.
  • Recruit, hire, train, schedule, supervise, and develop the banquet team.
  • Foster a positive, collaborative team culture through daily leadership, support for fellow leaders, and modeling exceptional hospitality.
  • Lead pre-function meetings to review event details, menus, timing, service expectations, assignments, and coordination with the culinary team.
  • Partner with the Executive Chef and Food & Beverage leadership to create a cohesive service experience.
  • Oversee Banquet Setup operations, including event spaces, meeting setups, and audiovisual needs.
  • Ensure event spaces, service areas, equipment, and supplies are prepared, maintained, and ready for events.
  • Establish and maintain high standards for banquet service, presentation, and creative Food & Beverage displays.
  • Build relationships with members and guests and respond to questions, feedback, and concerns professionally and promptly.
  • Develop and maintain training programs to strengthen service standards, leadership capabilities, and team performance.
  • Support the Banquet Department's operating budget, financial goals, inventory, and departmental procedures.
  • Collaborate with teams throughout the Club to plan and execute events.

Benefits

  • Medical, dental, and vision insurance
  • Generous paid time off
  • 401(k) with employer match
  • Uniforms provided
  • Employee meals
  • Opportunities to learn, grow, and develop your career within a large and dynamic hospitality operation
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