Banquet Manager

Schulte Companies • Jacksonville, FL

3d

About The Position

Schulte Hospitality Group is seeking a service-oriented Banquet Manager for the DoubleTree by Hilton Riverfront in Jacksonville. The role oversees banquet and meeting-room setup and service, staff scheduling and development, food and beverage operations, and the delivery of services that meet customer specifications. The Banquet Manager supports departmental profitability and sales while maintaining service quality, cleanliness, and event readiness. The position requires a flexible schedule and may include additional duties assigned to meet business objectives.

Requirements

• At least two years of experience as a Banquet Manager or prior experience managing or supervising a banquet or food and beverage team.
• Flexible schedule.
• Highly motivated and quality driven.
• Detail-oriented and able to multitask.
• Able to accept responsibility and lead by example.
• Cash-handling and computer skills.
• Excellent communication skills.

Nice To Haves

• Bachelor's degree in Hospitality or a related field preferred.

Responsibilities

• Meet budgeted food sales, beverage sales, and labor cost targets.
• Control costs and service quality to support profitability and overall success.
• Complete Banquet Event Orders (BEOs) accurately and on time.
• Prepare weekly schedules for hotel food and beverage staff in accordance with business levels and labor budgets.
• Supervise and coordinate daily meeting and banquet setups and service.
• Complete banquet bar requisitions and follow purchasing and requisitioning procedures.
• Maintain records for inventory, labor costs, and food costs.
• Assist with menu planning and pricing.
• Ensure services meet customer specifications and meeting-room setups meet quality standards.
• Brief staff before each event and ensure rooms are turned around in time for the next event.
• Keep areas clean before, during, and after events, and contribute to overall hotel maintenance and cleanliness.
• Handle customer complaints.
• Work with the Catering Sales Manager to increase departmental sales and assist with show rounds when necessary.
• Monitor staff attitude and appearance and maintain professional working relationships with coworkers and management.
• Ensure staff are properly trained, training checklists are completed on time, and ongoing training, coaching, and mentoring are provided.
• Complete annual performance reviews and support the Banquets team's development.
• Pursue personal development and growth.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay
• Free telemedicine and virtual mental health care access for all associates starting day one
• Multiple health insurance options
• Life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee Assistance Program
• Discounts through Schulte Savings Marketplace, including event tickets, electronics, and gym memberships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed