Banquet Manager

Schulte Hospitality Group • Jacksonville, FL

3d • Onsite

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented Banquet Manager at DoubleTree by Hilton Riverfront in Jacksonville. The role supervises and coordinates daily banquet and meeting setup and service operations, supports department profitability and service quality, and works with the Catering Sales Manager to increase sales. The manager schedules, trains, coaches, and develops banquet staff; maintains operational records; ensures events meet customer specifications; and supports hotel cleanliness and maintenance. The job requires a flexible schedule, motivation, attention to detail, leadership, cash-handling and computer skills, and excellent communication. A bachelor's degree in Hospitality or a related field is preferred, along with at least two years of experience as a Banquet Manager or prior experience managing or supervising a banquet/F&B team.

Requirements

• At least two years of experience as a Banquet Manager or prior experience managing or supervising a banquet/F&B team.
• Must have a flexible schedule, be highly motivated, and be quality driven.
• Detail-oriented while able to multitask.
• Able to accept responsibility and lead by example.
• Cash-handling and computer skills.
• Excellent communication skills.

Nice To Haves

• Bachelor's degree in Hospitality or a related field preferred.

Responsibilities

• Achieve budgeted food and beverage sales and labor costs.
• Maximize profitability and overall success by controlling costs and maintaining quality of service.
• Complete Banquet Event Orders (BEOs) accurately and on time.
• Produce weekly schedules for hotel food and beverage staff based on business levels and labor budgets.
• Supervise and coordinate daily meeting and banquet setups and service.
• Complete banquet bar requisitions and follow purchasing and requisitioning procedures.
• Maintain records for inventory, labor costs, food costs, and related items.
• Assist with menu planning and pricing.
• Ensure services meet customer specifications.
• Ensure meeting rooms are set up to quality standards, staff are briefed before events, rooms are turned around on time, and event areas are kept clean before, during, and after events.
• Participate in overall hotel maintenance and cleanliness.
• Handle customer complaints.
• Work with the Catering Sales Manager to increase department sales and assist with show rounds when necessary.
• Monitor staff attitude and appearance, and maintain professional relationships with coworkers and management.
• Ensure staff are properly trained and training checklists are completed on time.
• Train, develop, coach, and mentor the banquet team; complete annual performance reviews.
• Pursue personal development and growth.
• Perform other duties as assigned to meet business objectives.

Benefits

• Daily Pay
• Free telemedicine and virtual mental health care access for all associates starting day one
• Multiple health insurance options
• Life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee Assistance Program
• Discounts on event tickets, electronics, gym memberships, and more through Schulte Savings Marketplace

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed