Banquet Manager

Horseshoe Bay Resort • Oak Brook, IL

2d • $75,000 - $80,000

About The Position

The Banquet Manager hires, trains, and directs banquet staff to service banquet activities successfully and encourage repeat business. The position reports to the Director of Food & Beverage.

The manager oversees event-room setup and inspection, coordinates with hotel departments and event hosts during functions, and ensures service quality, timely event execution, and compliance with applicable safety, health, and corporate standards. The role also supervises room cleanup and equipment storage, enters billing information into the point-of-sale or automated sales system, and processes event payroll, including hours worked and gratuity distribution.

Responsibilities

• Interview, hire, train, and direct banquet staff.
• Recommend performance evaluations and discipline or termination when appropriate; resolve problems and maintain open communication.
• Supervise function-room setup, including placement of linens, silver, china, and glassware according to event order specifications.
• Inspect function rooms and equipment before functions for cleanliness, proper inventory, and correct setup.
• Communicate during functions with kitchen, service, beverage, convention services, and engineering staff, as well as the guest host, to support timely event execution and quality service.
• Ensure adherence to applicable federal, state, and local safety and health regulations and corporate standards.
• Supervise cleanup of function rooms and proper breakdown and storage of equipment.
• Enter billing information into the point-of-sale or automated sales system to generate the final guest check.
• Process payroll for each event, including calculating hours worked and distributing gratuities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed