Banquet Manager

COMMONWEALTH LODGING MANAGEMENT LLC•Glen Allen, VA

4d•$55,000 - $65,000•Onsite

About The Position

The Banquet Manager oversees the planning and execution of weddings, corporate meetings, conferences, social events, and catered functions. The role leads event operations and banquet teams, coordinates with Sales and Culinary teams, and ensures client specifications and guest expectations are met. The manager also oversees staffing, event transitions, labor costs, temporary labor expenses, inventory, and accurate event billing.

Requirements

Minimum 2 years of banquet or catering management experience.
Strong leadership and team development skills.
Exceptional organizational and multitasking abilities.
Ability to read and execute complex Banquet Event Orders (BEOs).
Strong problem-solving and decision-making skills.
Ability to work effectively under pressure and tight timelines.
Excellent communication and customer service skills.
Experience coordinating multiple events simultaneously.
Ability to stand and walk for extended periods during event setup and service.
Ability to assist with moving banquet equipment, tables, chairs, and linens.
Regularly lift up to 40 pounds.
Available to work flexible schedules, including early mornings, evenings, weekends, and holidays.

Nice To Haves

Hotel, conference center, or event venue experience preferred.
Experience overseeing banquet teams in high-volume environments.
Experience managing both permanent and temporary staff preferred.

Responsibilities

Review and execute Banquet Event Orders (BEOs).
Coordinate room setups, event timelines, and service styles.
Ensure client specifications are delivered accurately.
Direct event setup, service, breakdown, and room transitions.
Oversee multiple events and functions occurring simultaneously.
Schedule and supervise banquet captains, servers, and setup teams.
Manage temporary and agency staff during peak business periods.
Lead, coach, and support banquet team members.
Ensure staffing levels align with event requirements and service standards.
Serve as the primary on-site contact for event clients.
Resolve event-related concerns quickly and professionally.
Deliver customer service throughout each event and build positive relationships with clients and internal departments.
Partner with Sales and Culinary teams to prepare for upcoming events.
Coordinate staffing, equipment, and service needs.
Manage banquet room turns and changeovers within tight timelines.
Ensure execution of multi-day meetings and conferences.
Monitor banquet labor costs and staffing efficiency.
Manage temporary labor expenses within budget guidelines and review agency invoices for accuracy.
Track linen and equipment inventory and identify replacement and replenishment needs.
Monitor loss and damage of banquet assets.
Verify guest counts and service additions for accurate event billing.
Support departmental operational and financial goals.