Banquet Manager

Boardwalk IG Management LLC•Yountville, CA

16h•$80,000 - $90,000•Onsite

About The Position

We are seeking a skilled, organized, and service-driven Banquet Manager to lead the planning and execution of banquet and event operations. The Banquet Manager is responsible for overseeing all aspects of events including meetings, conferences, weddings, and special functions, ensuring exceptional guest experiences and seamless operational execution. This role requires strong leadership, attention to detail, and the ability to perform effectively in a fast-paced, dynamic hospitality environment.

Requirements

Bachelor’s degree in Hospitality Management, Event Management, Business Administration, or a related field required.
Minimum of three (3) years of supervisory experience in banquet operations, events, or food and beverage management required.
Demonstrated knowledge of banquet operations, including event planning, food and beverage service, room setup, and audiovisual coordination.
Strong leadership skills with the ability to manage, motivate, and develop a diverse team.
Excellent organizational, time management, and problem-solving skills with the ability to manage multiple events simultaneously.
Exceptional verbal and written communication skills.
Proficiency in event management systems, point-of-sale systems, and Microsoft Office Suite.
Ability to work flexible hours, including evenings, weekends, and holidays, based on business needs.

Responsibilities

Plan, coordinate, and oversee all banquet events from initial booking through event completion.
Partner with clients, event planners, and internal departments to understand event requirements, preferences, timelines, and budgets.
Develop detailed event orders and proposals including menus, room setups, staffing levels, audiovisual needs, and special requests.
Supervise banquet staff, including recruiting, training, scheduling, coaching, and performance management.
Ensure events are executed efficiently and professionally, including timely setup, food and beverage service, and breakdown.
Maintain high service standards and resolve guest concerns promptly and professionally during events.
Collaborate closely with culinary leadership to coordinate menus, service flow, and food quality.
Monitor banquet budgets, manage labor and operational costs, and identify opportunities to maximize revenue through upselling and efficient planning.
Conduct regular inspections of banquet spaces, equipment, and storage areas to ensure cleanliness, safety, and readiness.
Enforce all health, safety, and sanitation standards in compliance with company policies and regulatory requirements.
Maintain accurate event documentation, payroll records, and post-event reporting as required.
Stay informed of industry trends, service innovations, and best practices to enhance the overall banquet experience.