Banquet Manager

Kimpton Hotels & Restaurants • Charlotte, NC

6d

About The Position

The Banquet Operations Manager provides leadership and support to banquet staff, ensures a high standard of guest satisfaction, and operates within established budgets and goals. The role oversees banquet operations and floor staff, supporting timely, courteous, efficient, and accurate food and beverage service. The manager should be familiar with daily banquet operations, including food, wine, spirits, and service techniques, and work cooperatively with chefs and cooks. The position emphasizes creating personal guest experiences, building relationships that encourage guests to return, and fostering a collaborative team environment.

Requirements

• At least 3 years of banquet experience.
• Ability to get along with staff and guests.
• Highly motivated and flexible, with the ability to lead and take initiative.

Nice To Haves

• Some supervisory experience.
• Alcohol Awareness Training.
• Food Handler Certification, if applicable.

Responsibilities

• Lead all aspects of banquet operations and manage floor staff.
• Provide leadership and support to banquet staff while maintaining a high standard of guest satisfaction.
• Ensure the team serves food and beverages in a timely, courteous, efficient, and accurate manner.
• Operate within established budgets and goals.
• Work cooperatively with chefs and cooks.
• Promote a collaborative, team-driven environment.
• Advocate for the property, create personal guest experiences, and develop relationships with guests that encourage return visits.
• Ensure guests are served in an expedient and friendly manner.

Benefits

• Paid time off.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Bonus pay eligibility.
• Other benefits for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed