Banquet Manager

Lido Beach Resort•Sarasota, FL

24d

About The Position

The Banquet Manager oversees banquet operations, including planning, coordinating, and executing events to provide exceptional guest service. The role manages banquet staff; coordinates with culinary and other departments; oversees event-space setup and breakdown; monitors service standards; and ensures compliance with hotel policies and safety procedures. Responsibilities also include staff scheduling and training, inventory control, and ensuring events run smoothly and efficiently. The position works with Food & Beverage Managers, the Banquet Chef, event hosts, and service staff to coordinate event details, staffing, food service, and timing. It requires a professional, guest-focused approach and the ability to work effectively as part of a team. The employer describes its team members as an important resource and states that it takes pride in selecting people who support its mission.

Requirements

Previous Banquet Manager experience is required.
Previous guest-service experience is required.
Must be able to read and communicate in English to ensure guest satisfaction.
Must have AM and PM work availability.
Must be able to work weekends and holidays.
Ability to work cohesively with coworkers as part of a team.
Must be able to stand and exert fast-paced mobility for the entire shift.
Ability to work quickly without compromising quality.
Excellent organizational skills and attention to detail.

Nice To Haves

High school diploma or GED; a plus but not required.

Responsibilities

Adhere to property standards, policies, and procedures.
Provide guest contact in a cordial, efficient, and professional manner while maintaining a commitment to guest satisfaction.
Maintain a cooperative, team-oriented attitude with supervisors and fellow employees.
Attend BEO meetings as necessary and discuss event plans with the Banquet Manager.
Attend daily meetings with Food & Beverage Managers to receive event assignments and discuss logistics.
Ensure event functions are posted correctly outside banquet meeting rooms.
Maintain communication with the Banquet Chef to coordinate food production and food service.
Provide accurate guest counts and advise of changes to service timing or event arrangements.
Inspect assigned banquet rooms to ensure details match the BEO, including temperature, lighting, and cleanliness.
Meet with servers, bartenders, and event staff to provide instructions and assign daily side work.
Inspect place settings, linens, chinaware, and silverware for correct placement, condition, cleanliness, and appearance.
Ensure buffet tables and other food-service tables are properly set.
Supervise the handling, storage, and security of banquet service equipment.
Ensure scheduled events begin on time and follow the BEO.
Introduce themself to the event host and coordinate final event details.
Inform the Banquet Manager of needed service-equipment repairs.
Participate in banquet staff training sessions with the Manager.
Complete special assignments from Food & Beverage Managers promptly and accurately.
Manage banquet staff scheduling, training, and inventory control.
Ensure event spaces are properly set up and broken down and that service standards and hotel safety procedures are followed.