Banquet Manager

Kimpton Hotels & Restaurants•Charlotte, IA
•$63,000 - $78,800

About The Position

The Banquet Operations Manager provides leadership and support to banquet staff, maintains high standards of guest satisfaction, and operates within established budgets and goals. The role ensures guests receive excellent food and beverages in a timely, courteous, efficient, and accurate manner. The manager should be familiar with daily banquet operations, including food, wine, spirits, and service techniques.

Requirements

  • At least 3 years of banquet experience; supervisory experience is ideal.
  • Food Handler Certification, if applicable.
  • Ability to get along with staff and guests.
  • Passion for creating personable guest experiences.
  • Highly motivated and flexible, with the ability to lead and take initiative.
  • Familiarity with daily banquet operations, including food, wine, spirits, and service techniques.

Nice To Haves

  • Alcohol Awareness Training.
  • Supervisory experience.

Responsibilities

  • Act as an advocate for the property, create highly personal guest experiences, and build relationships that encourage guests to return.
  • Lead all aspects of banquet operations and manage floor staff.
  • Work cooperatively with chefs and cooks.
  • Promote a multifaceted, teamwork-driven environment.
  • Ensure guests are served in an expedient and friendly manner.
  • Support banquet staff while maintaining guest satisfaction and operating within established budgets and goals.
  • Ensure food and beverages are served in a timely, courteous, efficient, and accurate manner.

Benefits

  • Paid time off.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Bonus pay eligibility.
  • Other benefits for eligible employees.
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