Banquet Manager

Spire Hospitality•Nashville, TN

12d•Onsite

About The Position

The DoubleTree by Hilton Hotel Nashville Downtown is seeking a Banquet Manager to oversee banquet operations. Located in downtown Nashville, the hotel is close to popular attractions and features live music. SPIRE Hospitality, the management company, focuses on creating memorable guest experiences and providing support, tools, and opportunities for career growth. This is a full-time position with a comprehensive benefits package.

Requirements

Comprehensive knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service-ware.
Knowledge of all applicable federal, state, and local health and safety regulations.
Comprehensive knowledge of the English language for reading event orders and communicating with guests and employees.
Basic mathematical skills.
Ability to grasp, lift, carry, or transport up to 40 pounds.
Ability to operate various food and beverage equipment.
Ability to set realistic goals and standards.
Ability to obtain any government-required licenses or certificates.
Two years of banquet captain or food and beverage supervisory experience necessary.
Ability to speak English and hear in order to communicate effectively with guests and associates.
Close and distance vision.
Frequently walking with some standing at times, possibly extended distances; ability to bend and climb stairs when necessary.
Frequently lift/carry up to 25 lbs.
Occasionally lift/carry up to 50 lbs.
Ability to reach with hands and arms in any direction and kneel and stoop repeatedly.

Nice To Haves

CPR & First Aid training preferred.
Additional language ability preferred.

Responsibilities

Hire, schedule, and train all banquet staff, including conducting roll call and monthly meetings, and illustrating proper service techniques and etiquette for various service styles.
Monitor staff performance, define performance requirements, and develop action plans for goal achievement.
Supervise the set-up of function rooms, ensuring proper placement of linens, silver, china, and glassware according to event order specifications.
Visually inspect function rooms and equipment for cleanliness, proper inventory, and set up before functions.
Communicate verbally with kitchen, service, beverage, convention services, engineering staffs, and guest hosts to ensure timely execution, quality service, and adherence to safety, health, and corporate standards.
Supervise the cleanup of function rooms and the proper breakdown and storage of equipment.
Enter billing information into the micro system to generate guest checks.
Process payroll for each event, including calculating hours worked and service charge distribution.
Check staff attendance according to schedules and reassign server stations as necessary.
Attend meetings.
Order supplies and linens for functions from Purchasing and Housekeeping departments.
Separate, post, and distribute event order sheets.
Assist servers and captains with event execution according to event orders and quality standards.
Perform other related duties as assigned.