Banquet Manager

AJS Hotels•Louisville, KY

55d•Onsite

About The Position

The Galt House Hotel is seeking a Banquet Manager to oversee the daily activities of the Banquets / Events Department. This role is responsible for ensuring the quality of food, beverage, and service delivery in a coordinated and detailed ambiance. The Galt House Hotel is located in the heart of Louisville and offers extensive meeting and event spaces, numerous guest rooms, restaurants, lounges, and retail outlets.

Requirements

Minimum of 2 years of experience in banquet management role at a major property.
Extensive knowledge of food service and banquet equipment requirements.
Extensive knowledge about all health and safety regulations.
Ability to perform all duties of Banquet staff.
Must have a flexible schedule to include nights, weekends and holidays.
Must be able to bend, push, pull, lift and stand up to 8 hours.
Good computer skills including Word and Excel.
Fluency in English both verbal and non-verbal.
Demonstrate strong initiative and self-direction.
Competent at working independently on recurring projects.

Responsibilities

Provide strategic direction for the banquet.
Advise Associates of formal policies and procedures.
Responsible for participation in the recruitment and leading the training, and overall management of the teams.
Managing the banquet space, including organizing and storage.
Developing and implementing all Banquet Beverage Controls.
Coordinate with supervisors and staff with banquet needs such as food, banquet equipment, tables, chairs, etc.
Oversee maintenance of all banquet equipment, function spaces and cleanliness of all banquet areas.
Maintain inventory and maintenance on all props and enhancements as well as any other equipment needs such as linen and uniforms.
Manage vendor and customer relations.
Develop and update banquet and event food and beverage policies and procedures and provide updates to staff.
Primary liaison with key client contact at all banquet functions.
Ensure all operating procedures are followed, identify and correct any organizational problems that impact the effectiveness of the operation.
Handle all guest concerns in a prompt and courteous manner, informing catering /events manager of issue and resolution.
Work closely with banquet chef to coordinate food presentation and delivery times.
Conduct banquet and facility tours with Engineering and Housekeeping teams to ensure that the space is maintained to the highest level of cleanliness and any deficiencies are resolved immediately.
Attend all pre-event and post-event meeting with clients, guests, and catering/events team.
Promote teamwork and quality service through daily communication and coordination with other departments.
Perform other duties/tasks and projects as assigned.