Banquet Manager

Auberge Collection•Kawaihae, HI
•$80,000 - $90,000

About The Position

The Banquet Manager oversees the preparation and execution of all banquet functions at Mauna Lani. The role calls for an energetic, organized, strategic, guest-facing leader with an entrepreneurial spirit who can motivate the team and create vibrancy, style, and excitement through the banquet product and service.

Requirements

  • At least 5 years of experience in a similar position in a related setting, including supervisory responsibilities.
  • Consistent attention to detail.
  • Strong, clear communication skills.
  • Developed time-management skills.
  • Previous food and beverage leadership experience in a luxury hotel setting.
  • Experience with the InfoGenesis point-of-sale system.
  • Experience with Google Suites.
  • Food Handlers certification.
  • Valid Tuberculosis (TB) clearance.

Responsibilities

  • Ensure banquet setup, displays, and food service follow the event order.
  • Work closely with the Events & Catering team to plan and detail events.
  • Participate in meetings with event coordinators and Banquet Event Order meetings.
  • Maintain visibility with guests, greet them upon arrival, and resolve complaints to their satisfaction.
  • Conduct ongoing team training to increase knowledge of banquet service.
  • Participate in employee and community relations functions.
  • Lead daily briefings.
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