Banquet Manager
Grand View Lodge•Tucson, AZ
•$65,000 - $75,000•Onsite
About The Position
The Banquet Manager ensures that every event on property is successfully executed from the point of “set up” to the point of “break down”. Further, the Manager ensures that the guest experience is unrivaled and all expectations are met.
Requirements
- Ability to manage time well, meet imposed deadlines and ability to work flexible hours
- Ability to lift over 50 pounds occasionally
- Ability to stand, walk (6-7 hours at a time), and climb stairs, reach & bend
- Must be 18 years of age or older
Nice To Haves
- Hospitality or Food & Beverage degree desired
- Have basic knowledge of wine and wine services
Responsibilities
- Oversees staffing/hiring needs for front of the house banquet and event services staff
- Ensures ongoing training and performance feedback/feedforward for banquet staff and event services staff
- Prepares weekly schedules for FOH banquet staff in conjunction with Banquet Captains
- Interacts and communicates with the Executive Chef and/or Sous Chefs prior to scheduled functions to effectively carry out BEO requirements; this communication continues during events to discuss any special needs, event timing or menu changes
- Monitors hourly labor for FOH banquet staff and event services staff to meet budget requirements
- Works with Beverage Warehouse Manager to facilitate timely delivery of proper beverage products as scheduled
- Oversees and directs performance of banquet staff during scheduled functions, ensuring proper service and guest satisfaction levels
- Properly records revenue by ringing in guest charges shown on BEOs (resolving any revenue discrepancies)
- Oversees and records monthly beverage inventories and timely banquet supplies/equipment inventory
- Develops annual catering and banquet budget in conjunction with Director of F&B
- Works with Security and Transportation Manager regarding scheduling of shuttles and shuttle personnel
- Manages and assists in setting function room (including setting of linens, china, glass, and silver for the proper number of attendees)
- Completes and/or reviews pre-function checklists including setting any pre-service salads, water, etc. as required
- Be knowledgeable of serving buffet style service, including set-up of buffet, refreshing of buffet and service to guests
- Maintains vast knowledge of property, company and guest service expectations (ensuring such knowledge and service is passed to teams)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
