Banquet Houseperson

Omni Hotels & Resorts•Fort Lauderdale, FL

1d•Onsite

About The Position

The Banquet Houseperson ensures banquet and meeting facilities are set up, broken down, and kept clean according to guest expectations and Omni standards. The role prepares rooms and equipment to daily worksheet specifications, provides required amenities, refreshes rooms during breaks, and promptly breaks down and vacuums rooms after events. It also involves moving convention materials and client packages, accommodating special customer requests, caring for equipment, and maintaining safe, orderly, and energy-conserving back-of-house areas. The position requires inspecting function rooms before events and during breaks to confirm worksheet requirements and hotel standards are met. This includes maintaining clean walls, baseboards, fixtures, floors, drapes, linens, and storage areas, and ensuring lighting and temperature meet client requests. Special projects may be assigned by department management.

Requirements

Ability to communicate clearly and pleasantly in spoken and written English with guests, management, and coworkers, in person and by radio.
Ability to work cohesively with coworkers within and outside the department.
Ability to think clearly and quickly and make concise decisions.
Ability to prioritize, organize, and follow up in a fast-paced environment.
Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
Ability to stand and walk for an extended period or for the duration of a shift.
Ability to work flexible shifts, including nights, weekends, and holidays.
Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to perform frequent bending, squatting, kneeling, overhead reaching, standing, and walking, as well as repetitive motions using hands and arms.

Nice To Haves

Previous banquet and event setup experience.
Previous hospitality or customer service experience.

Responsibilities

Clean banquet and meeting facilities before setup.
Set up tables, chairs, linens, office items, glassware, pitchers, and other equipment according to daily work sheet specifications.
Provide amenities as required by Banquet Department standards.
Refresh meeting rooms during meal and coffee breaks, including removing trash, replenishing pads and pens, wiping tables, and refreshing candy caddies, glassware, and water pitchers or bottles.
Break down meeting rooms promptly after functions and vacuum the rooms.
Move convention materials and client packages between receiving docks, registration areas, sleeping rooms or suites, and shipping locations.
Care for banquet equipment and accommodate special customer needs, including hanging banners.
Organize and maintain back-of-house areas to support a productive, safe, and energy-conserving work environment.
Inspect function rooms before events and during breaks to ensure daily worksheet requirements and hotel standards are met.
Maintain cleanliness of banquet meeting spaces, equipment, and storage areas.
Ensure walls, baseboards, light fixtures, floors, drapes, tablecloths, and skirting meet cleanliness and setup standards.
Ensure lighting and temperature are set to client requests and setups are uniform.
Complete special projects as directed by department management.