Banquet Houseman

Four Points•Richmond, VA

8d•Onsite

About The Position

We are looking for energetic and enthusiastic Banquet Personnel to provide exceptional service and create memorable experiences for our guests. This is an on-call position, with shifts based on business needs and scheduled events. Employees with open availability and a willingness to work in the hotel’s restaurant or other departments may have opportunities to pick up additional hours.

Requirements

Energetic and enthusiastic demeanor.
Willingness to work in the hotel's restaurant or other departments for additional hours.
Ability to respond accurately to guest inquiries.
Familiarity with all hotel services/features.

Responsibilities

Set up rooms and function areas with designated tables, chairs, staging, dance floor and other equipment as specified by group requirements and in accordance with departmental standards.
Set up table linens, skirting and tabletop items (water pitchers, glasses, etc.) as specified by group and in accordance with departmental standards.
Refresh banquet rooms/areas.
Breakdown function areas as scheduled in accordance to departmental procedures.
Accommodate guest requests for additions/changes to scheduled arrangements courteously and in accordance with departmental standards.
Anticipate and respond promptly to guests’ requests.
Promote positive guest relations.
Be familiar with all hotel services/features to respond accurately to any guest inquiry.
Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
Maintain cleanliness and organization of all work and storage areas.
Perform any other job related duties as assigned.