Banquet Houseman

Ocean House Collection • Westerly, RI

14d • Onsite

About The Position

The Banquet Houseman monitors and ensures a prompt and efficient set up and services for all functions, internal or external. The ideal candidate will constantly and consistently exhibit and deliver to the highest caliber our Forbes 5-star service standards. In addition, the candidate ensures that the banquet or event space is clean and well maintained, during, after and before a function.

Requirements

• Fluency in English both verbally and in writing
• Ability to perform job functions with attention to detail, speed, and accuracy under pressure of tense/confrontational situations.
• Uphold the Company standards, policies, and procedures.
• Prioritize and organize tasks and work area.
• Ability to remain calm and resolve problems using good judgement as interpreted by the management.
• Follow directions.
• Work cohesively with co-workers as part of a team
• Maintain confidentiality of guest/employee information and pertinent company data

Nice To Haves

• Prior hotel or equivalent guest service experience preferred.
• Exceptional ability to engage in friendly, polite conversation even if the guest becomes upset.
• Must speak clearly and understandably and write legibly.
• Maintain a current knowledge of menu items, basic ingredients, and preparation methods.
• Provide a warm farewell and invite guests to return soon.

Responsibilities

• Constantly and consistently exhibit Ocean House core values and standards of behavior including adherence to the Forbes 5-Star standards.
• Set-up for banquet events including setting tables, chairs, buffet elements and table settings.
• Responsible for practicing, managing, and promoting OHM’s Mission and Values so that it becomes an intricate part of the everyday operation.
• Represent the Company with a positive attitude and professional attire.
• Follow sustainability guidelines and practices related to Ocean House Collection’s sustainability programs.
• Carry out any other duties which fall within the broad spirit, scope, and purpose of this job description and which are commensurate with the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed