Banquet Captain, Food Service Worker S06 - Cornell Catering

Cornell University • Ithaca, NY

1d • Onsite

About The Position

Cornell Catering, part of Cornell Dining and Student & Campus Life, provides catering for a wide range of Cornell University events and clients. The Banquet Captain represents Cornell Catering by leading the execution of small catered events and managing multiple operational details to help ensure their success. The position may also assist with operational execution at larger events as needed.

The Banquet Captain models professionalism when working with clients and coaching or providing feedback to student and part-time staff. The role requires excellent customer service, adherence to food and alcohol service standards and health codes, and the ability to manage competing priorities. All community members are expected to foster belonging and a healthy work environment through respectful, inclusive, cooperative, and empathetic conduct, while supporting work/life integration.

Requirements

• High school diploma and three to five years of experience in catering or food service, or an equivalent combination of experience and education.
• Basic English skills, including reading, writing, math, and verbal articulation.
• Strong written and verbal communication skills.
• Strong computer skills, including Excel, Word, PowerPoint, FileMaker or similar database software, and calendar management programs.
• Ability to lift and carry up to 50 pounds and to stand and walk for long periods.
• Valid New York State driver's license, as driving a catering truck may be required on short notice.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Nice To Haves

• Additional education and/or experience.
• Knowledge of proper sanitation and HACCP procedures.
• ServSafe certification.

Responsibilities

• Lead the execution of small catered events and manage multiple operational details to ensure event success.
• Assist with the operational execution of larger events as needed.
• Represent Cornell Catering professionally when engaging with clients and guests.
• Provide feedback, coaching, and training to staff, including student and part-time employees.
• Follow food and alcohol service standards, protocols, and health codes.
• Demonstrate customer service, communication, teamwork, and cooperation.
• Cultivate inclusive working relationships with students, faculty, staff, and community members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED