Banquet Captain, Food Service Worker S06 - Cornell Catering

Cornell University • Ithaca, MI

3d • Onsite

About The Position

Cornell Catering, part of Cornell Dining and Student & Campus Life, provides full-service catering for Cornell University events and the wider community. The Banquet Captain represents Cornell Catering while leading the execution of small catered events and may assist with the operational execution of larger events as needed. The role oversees multiple operational details to support successful events for a diverse clientele, which may include students, alumni, staff, faculty, and university leadership. The Banquet Captain models professionalism when engaging with clients and when giving feedback to student and part-time employees.

The role calls for excellent customer service, communication, and professionalism; compliance with food and alcohol service standards, protocols, and health codes; and the ability to manage multiple priorities. The Banquet Captain is expected to contribute to a welcoming, inclusive, and healthy work environment through respectful, cooperative communication and to lead staff through feedback, coaching, and training.

Requirements

• High school diploma and three to five years of experience in catering or food service, or an equivalent combination of experience and education.
• Basic English skills, including reading, writing, math, and verbal articulation.
• Strong written and verbal communication skills.
• Strong computer skills, including Excel, Word, PowerPoint, FileMaker or similar database software, and calendar management programs.
• Ability to lift and carry up to 50 pounds and stand and walk for long periods.
• Valid New York State driver's license, as may be required to drive a catering truck on short notice.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Nice To Haves

• Additional education and/or experience.
• Knowledge of proper sanitation and HACCP procedures.
• ServSafe certification.

Responsibilities

• Lead the execution of small catered events and oversee multiple operational details to help ensure their success.
• Assist with the operational execution of larger events as needed.
• Represent Cornell Catering professionally when engaging with clients and guests.
• Provide feedback, coaching, and training to staff, including student and part-time employees.
• Follow food and alcohol service standards, protocols, and health codes.
• Manage multiple priorities while working cooperatively with colleagues and maintaining a positive, professional demeanor.
• Cultivate inclusive working relationships with students, faculty, staff, and community members.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED