Banquet Captain – Part-Time

Kimpton Hotels & Restaurants•Dallas, TX

About The Position

Create personal experiences by leading the setup, service, and breakdown of meetings, banquets, and special events. The Banquet Captain provides hands-on leadership to ensure events run on time, follow the Banquet Event Order (BEO), and deliver warm, attentive service. The role coordinates with clients, Culinary, Sales, hotel teams, and banquet staff to support event details, service standards, and guest needs.

Requirements

  • At least 2 years of experience as a banquet captain or senior server.
  • Knowledge of computer systems such as Excel, Word, and POS.
  • Strong organizational abilities and initiative, problem-solving, multitasking, and prioritization skills.
  • Passion for food and providing an outstanding guest experience.
  • Excellent verbal and written communication skills.
  • Food Handler Certificate, if applicable.
  • Flexible schedule and ability to work evenings, weekends, and holidays.

Nice To Haves

  • Hotel banquet experience.
  • Experience with Agilysys InfoGenesis or a similar point-of-sale (POS) system.

Responsibilities

  • Attend BEO meetings to review upcoming events, confirm details, and communicate staffing, equipment, and service needs.
  • Ensure events are set up in advance according to the BEO, allowing time for final inspections and adjustments.
  • Prepare food and beverage labels and buffet signage, confirming descriptions and dietary information with Culinary.
  • Lead and participate in event setup, service, and breakdown.
  • Conduct pre-event briefings, assign duties, and communicate service expectations.
  • Coordinate with Culinary, Sales, and hotel teams on event details, service timing, and changes.
  • Serve as the on-site contact for clients and event hosts, address requests, and involve management when needed.
  • Monitor food and beverage presentation, timing, and replenishment throughout events.
  • Train and coach banquet staff, providing hands-on support and setting an example.
  • Assist management with scheduling and staffing assignments.
  • Prepare accurate event checks, verify charges with clients, obtain signed checks before departure, and submit supporting documentation.
  • Maintain clean, organized event spaces, equipment, and storage areas.
  • Follow and reinforce food safety, sanitation, responsible alcohol service, and hotel procedures.
  • Share event feedback and follow-up needs with management.
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