Banquet Captain - Part-Time

Sage Hospitality • North Bethesda, MD

8d

About The Position

Set up, maintain, and break down buffet service for breakfast, lunch, and/or dinner in a safe manner. Assist guests as needed to ensure food is properly served. Complete banquet setup and closing duties, maintain buffet tables and service areas, and perform sidework as needed. The schedule is flexible, with days and times varying based on business needs.

Requirements

• High school education or equivalent.
• One to two years in a related position with this company or another organization.
• Basic knowledge of customer service principles, food-service functions, and restaurant and kitchen operations.
• Ability to use tact and understanding when handling customer-service problems, including stressful and highly emotional situations.
• Ability to lift and carry trays, dish racks, and glass racks weighing 20–40 pounds, and push carts, Queen Marys, hotboxes, and portable bars weighing 50–100 pounds.
• Manual coordination to operate buttons, grasp items, and balance and carry trays loaded with food and beverages.
• Ability to bend to lower-level cabinets and lift trays; maneuver in narrow areas and between seated guests; stand continuously during scheduled guest functions; and climb approximately 12 steps, stated as 20% of an 8-hour period.
• Moderate comprehension and literacy to read records and special requests.
• Ability to multitask, follow verbal and written instructions, and communicate effectively.
• Strong organization and attention to auditory and visual details in crowded, noisy situations, particularly while handling multiple tasks.

Responsibilities

• Read the BEO and complete the required setup.
• Set tables in the assigned area correctly and uniformly.
• Keep the station neat and clean while serving guests according to established policies and procedures.
• Work shifts that may include mornings, afternoons, evenings, weekends, and holidays.
• Use proper in-room clearing procedures and tray jacks.
• Break down buffets and other special food-service tables and equipment; assist the Banquet Captain with setup and breakdown.
• Greet and serve guests according to food and beverage service policies and procedures.
• Keep kitchen and storage areas clean according to management policies.
• Communicate needs and concerns clearly and promptly to the Banquet Captain and/or Manager/Director.
• Complete setup and closing duties, including setting tables with tablecloths, skirting, food, and utensils.
• Maintain buffet tables throughout service, ensure food and utensils are available on time, and notify the manager or hostess when additional items are needed.
• Assist guests, serve as needed, and respond to questions using suggestive selling techniques.
• Clear buffet tables and return utensils, food, and other items to their appropriate places in the kitchen.
• Polish mirrored buspans and coffee urns daily and return them to dry storage.
• Perform sidework duties as needed.

Benefits

• Hotel room and restaurant discounts upon completion of training programs.
• 401(k) with company match after 60 days of employment.
• Eligible to participate in the Employee Assistance Plan (EAP).
• Eligible for Sage and Hilton hotel and restaurant discounts upon completion of required training programs.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED