Banquet F&B Captian

GATE HR • Ponte Vedra Beach, FL

2d • Onsite

About The Position

Ponte Vedra Inn & Club is seeking an experienced Banquet Captain to support banquet events, dining room operations, and beverage service. Reporting to the Banquet Manager, this leadership role coordinates event service, directs banquet and dining room staff, maintains quality and service standards, and supports banquet beverage operations. The Banquet Captain works closely with culinary, banquet, and restaurant teams to deliver seamless events and exceptional experiences for members and guests.

The role includes overseeing banquet beverage operations and inventory, preparing rooms and staff for events, leading pre-shift meetings, directing service, coordinating event timing, and responding to client needs. When needed, the Banquet Captain serves as Dining Room Captain, supervising dining room personnel and maintaining standards of appearance, cleanliness, hospitality, and service. The position also supports cost controls, safety, sanitation, training, and operational recordkeeping.

This position requires a flexible schedule, including weekends, holidays, evenings, and split shifts. It involves standing and walking for extended periods and lifting, carrying, and moving items weighing up to 35 pounds.

Requirements

• High school diploma required; college degree in Hospitality Management preferred, or an equivalent combination of education and experience.
• Five years of experience in a hotel, resort, club, or hospitality environment of comparable size and caliber in a similar position.
• Minimum of three years of supervisory experience.
• Working knowledge of banquet, beverage, and dining room operations.
• Experience with inventory management, vendor relations, employee relations, and cost-control practices.
• Proficiency with point-of-sale (POS) systems.
• Strong leadership, communication, and guest service skills.
• Ability to speak, read, write, and comprehend English effectively.
• Ability to work a flexible schedule, including weekends, holidays, evenings, and split shifts.
• Ability to stand and walk for extended periods in a fast-paced environment.
• Ability to lift, carry, and move up to 35 pounds, including furniture, food and beverage supplies, glassware, dishes, ice, and cases of product.
• Commitment to maintaining high standards of professionalism, appearance, sanitation, and safety.

Nice To Haves

• College degree in Hospitality Management.

Responsibilities

• Assist in overseeing banquet beverage operations, including inventory management and beverage station assignments for events.
• Assign service stations and opening and closing side work to banquet staff, and ensure assignments are completed.
• Conduct pre-event inspections using established checklists to verify function rooms are properly set and service-ready.
• Coordinate event details with culinary and setup teams.
• Lead pre-shift lineups covering event details, food and beverage offerings, service standards, and banquet timelines.
• Open and oversee banquet functions, providing leadership, coaching, and direction throughout service.
• Manage event flow and coordinate service timing with banquet staff.
• Interact with clients during events to ensure satisfaction, address concerns, and provide assistance.
• Verify completion of closing duties and adjust staffing levels based on business needs while supporting labor cost controls.
• Document operational issues and maintain appropriate logs and reports.
• Serve as Dining Room Captain when needed, enforcing standards of appearance, cleanliness, hospitality, and service.
• Supervise dining room personnel, conduct pre-shift meetings, and provide ongoing coaching to enhance service quality.
• Participate in monthly inventory processes and controls.
• Maintain sanitation, safety, and operational standards throughout banquet and dining areas.
• Attend Food & Beverage and Banquet Event Order (BEO) meetings.
• Communicate regularly with members and guests to gather feedback and ensure satisfaction.
• Support cost-control initiatives and help safeguard club assets and reputation.
• Report safety concerns promptly and assist in maintaining a safe work environment.
• Attend required training programs, departmental meetings, and safety courses.
• Perform additional responsibilities as assigned by the Banquet Manager and Restaurant Manager.

Benefits

• Competitive pay
• Paid time off, including vacation, holidays, and sick time
• Medical, dental, vision, life insurance, and disability coverage for eligible team members
• 401(k) with company match
• Flexible scheduling opportunities
• Complimentary parking and employee dining café
• Five-Diamond service training and professional development opportunities
• Certifications and continuing education opportunities
• Complimentary uniform dry-cleaning services
• Career growth and advancement opportunities throughout Gate Hospitality Group
• Preferred lodging rates
• Discounted golf and select recreational amenities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED