Banquet Busser

OTH Hotels Resorts•Pittsburgh, PA

17d•Onsite

About The Position

The Banquet Busser supports banquet events by assisting with setup, food and beverage service, guest needs, and post-event cleanup. The role works in a fast-paced banquet environment with continuous movement, multitasking, and guest interaction. Work takes place indoors and outdoors depending on event requirements, with exposure to noise, varying surfaces, and active service conditions. Success requires attention to detail, adaptability, and a commitment to guest service.

Requirements

High school diploma or equivalent.
Minimum 2 years of food and beverage experience.
Excellent customer service and interpersonal skills.
Pleasant, professional, and team-oriented demeanor.
Ability to work efficiently in a fast-paced environment.
Strong attention to detail in service and presentation.
Ability to carry trays and perform physically demanding tasks.
Ability to adapt to different service styles and event types.
Strong organizational and multitasking skills.
Effective communication with team members and management.
Reliability and strong work ethic.
Constant standing; frequent walking, pushing/pulling, and manual dexterity; occasional sitting, bending, and balancing.
Frequent lifting and carrying of up to 50 pounds.
Ability to work continuously during event service periods and navigate indoor and outdoor spaces, including uneven surfaces.

Nice To Haves

Banquet or event service experience.
Food safety certification.

Responsibilities

Set up banquet rooms and function spaces according to event orders and service standards.
Drape tables, set silverware, fold napkins, and arrange centerpieces.
Prepare service stations and assist with beverages and service materials before events.
Pick up and safely transport food from the kitchen or back hall to event spaces.
Serve food and beverages using plated, buffet, or passed-service styles, as appropriate.
Carry trays and deliver items efficiently while maintaining presentation standards.
Adapt service to the meal period and type of event.
Provide friendly, attentive, and professional service and respond promptly to guest requests.
Maintain, clear, and reset tables during service.
Clear tables, remove dirty linens, collect centerpieces, and restore banquet rooms after events.
Clean and organize back halls and storage areas, and assist with vacuuming event spaces.
Communicate with the banquet captain, team members, and kitchen staff about service needs and event progress.
Support team members, attend pre-shift meetings, and follow event instructions.
Follow safety, sanitation, company, operational, and service policies and standards.
Maintain clean and organized work areas and properly handle equipment, dishware, and cleaning materials.