Banquet Bartender (On-call)

Choice Hotels International • Bloomington, MN

22d • Onsite

About The Position

The Banquet Bartender prepares and serves beverages promptly and courteously while maintaining high quality and consistency. The role supports guest satisfaction by providing genuine hospitality, responding to guest needs, resolving problems, and following the service standards of RHG Managed Hotels and Radisson. The position is at the Radisson Blu Mall of America, a 500-room hotel with more than 26,000 square feet of meeting space. Compensation is $11.13 per hour, plus tips and gratuities. The role is on-call; the hotel operates seven days a week, 24 hours a day, and schedules or duties may change as business requires.

Requirements

• Must be at least 18 years old.
• Must be able to obtain and maintain a valid bartender’s license.
• Excellent customer service and verbal communication skills.
• Thorough understanding of safe and perceptive beverage service.
• Ability to perform basic math and handle cash.
• Ability to work with point-of-sale systems.
• Highly organized, with the ability to prioritize needs and manage resources and time effectively.
• Ability to lift up to 25 pounds regularly and up to 75 pounds occasionally.
• Ability to maneuver up to 150 pounds occasionally for short periods.
• Ability to set up and take down tables, chairs, stages, and other banquet meeting fixtures.
• Ability to push and pull carts weighing up to 200 pounds occasionally.
• Ability to stand for extended periods constantly.

Nice To Haves

• One year of previous bartending experience in an upscale environment is preferred.

Responsibilities

• Prepare beverages and serve banquet bar customers promptly and in accordance with managed hotel standards.
• Suggest cocktails, wine, and non-alcoholic beverages and upsell premium products when appropriate.
• Maintain adequate beverage and glassware levels and display beverages attractively on the cart.
• Keep the banquet bar cart clean.
• Know bar cart inventory and wine selections to answer customer questions.
• Demonstrate knowledge of beverage recipes and mixing procedures.
• Provide genuine hospitality, personal attention, and teamwork to achieve guest satisfaction.
• Listen to guest concerns, apologize with empathy, find solutions, and follow through; use judgment when applying the 100% Guest Satisfaction Guarantee.
• Follow beverage-service laws and managed hotel policies and standards.
• Handle cash, checks, and credit cards according to Radisson policies.
• Record consumption accurately at the end of each function and report it to a supervisor.
• Perform other duties as required to provide hospitality and meet service standards.

Benefits

• Employee discounts on thousands of hotels.
• Complimentary meal in the associate cafeteria during the shift.
• Free parking.
• Paid sick time (Minnesota Earned Sick and Safe Time).
• 401(k) retirement plan, beginning the first of the month following 30 days of service.
• Employee Assistance Program, beginning the first of the month following 30 days of service.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed