Banquet Bartender

ClubCorp•Anthem, AZ

About The Position

As a Bartender, you are responsible for maintaining beverage control, ensuring accurate pouring and serving of products, and keeping the bar area clean and organized. You provide exceptional service in line with club standards and meet or exceed member expectations, consistently upholding the three steps of service to enhance the member and guest experience. This role delivers food and beverage service, prepares and maintains the bar, manages beverage stock and pours responsibly, and supports colleagues and club operations. Employees are expected to follow company, club, and department policies; maintain professionalism and safe working practices; attend briefings; wear a clean uniform; and take on additional tasks as assigned. Attendance follows the weekly schedule, with additional hours required to meet deadlines, including weekends and holidays.

Requirements

  • Excellent communication skills and the ability to follow instructions accurately.
  • Strong commitment to maintaining high ethical work standards.
  • Ability to work in indoor and occasional outdoor environments.
  • Ability to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
  • Ability to occasionally lift, carry, push, and pull up to 100 lbs.
  • Effective talking and hearing abilities, with sufficient visual acuity.

Nice To Haves

  • High school diploma or equivalent.
  • Certification in alcohol and food safety awareness.
  • Previous Food & Beverage service experience.
  • Basic bar and wine knowledge, including cocktails and wine varietals.
  • Ability to properly open a bottle of wine with a wine tool.

Responsibilities

  • Deliver service according to the Food & Beverage service training program.
  • Assist with serving food and beverages to members and guests at the bar.
  • Greet members promptly, use their names, and provide a warm, personalized experience.
  • Accurately and promptly fulfill member and guest orders and requests.
  • Address and resolve complaints professionally, notify management of issues, and practice effective service recovery.
  • Set up the bar for service with bottles, garnishes, glassware, and ice, and ensure supplies are stocked at the start of each shift.
  • Keep the bar clean, sanitized, orderly, and organized.
  • Complete daily assignments and side work, including restocking and refilling supplies.
  • Maintain knowledge of the à la carte menu, daily features, and specials.
  • Stock liquor items appropriately, pour accurately, and responsibly manage beverages to maintain beverage control.
  • Maintain knowledge of the liquors, beers, and wines available at the club.
  • Support fellow employees, contribute to a positive team environment, and assist members and guests in receiving the three steps of service.
  • Complete additional duties assigned by management and provide support wherever needed.
  • Follow company, club, and department policies, procedures, and instructions.
  • Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
  • Take initiative in personal and professional growth and maintain required role-related certifications.
  • Address challenges using available resources and work with regional and corporate teams to support club operations.
  • Attend daily briefings and participate in required activities.
  • Wear a clean, neat uniform that meets club standards.

Benefits

  • Medical, dental, and vision coverage for eligible full-time team members.
  • Life insurance for eligible full-time team members.
  • Short-term and long-term disability insurance for eligible full-time team members.
  • 401(k) retirement savings plan for eligible full-time team members.
  • Paid time off and leave programs; time off required by applicable law is also provided for part-time team members.
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