Banquet Bartender - On Call (Mid-America Center)

Caesars Entertainment • Council Bluffs, IA

17h • Onsite

About The Position

The Banquet Bartender provides beverage service at the Mid-America Center, delivering fast, friendly, professional service while following outlet procedures and safety and sanitation standards. The role prepares drinks according to recipes, monitors guest alcohol consumption, operates a POS system, and maintains a clean, stocked workstation. The position is on call and requires working a minimum of two shifts per month.

The role requires the ability to work in a fast-paced team environment and meet the physical demands of bartending, including standing and walking for extended shifts, lifting and carrying up to 75 pounds, and working in constricting areas. One year of high-volume banquet experience at a hotel, resort, or convention center, or one year of high-volume restaurant server experience, is required.

Requirements

• Ability to work in a team environment and under stress as business volume increases.
• High school diploma or equivalent preferred.
• Mathematical ability to add and subtract, count money, and provide correct change.
• Ability to stand and walk for 8 to 10-hour shifts.
• Ability to read, write legibly, understand, and speak English.
• Excellent customer service and communication skills.
• Knowledge of cocktail ingredients and proper mixing and pouring techniques.
• Ability to be physically mobile with reasonable accommodation.
• Ability to lift and carry up to 75 pounds, including liquor stock, beer cases, and kegs.
• Ability to reach above and below the shoulder; grip small items; bend, stoop, and twist while preparing cocktails; and use hand motions to prepare and pour drinks and clean bar areas.
• Ability to work in constricting areas.
• One year of high-volume banquet experience at a hotel, resort, or convention center, or one year of high-volume restaurant server experience.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• High degree of responsibility and reliability.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a team.
• Ability to stand and walk constantly throughout the shift, and occasionally kneel, push, pull, lift, and ascend or descend ladders, stairs, and ramps.
• Knowledge of wine service.

Nice To Haves

• Previous point-of-sale system experience is an asset.
• High school diploma or equivalent preferred.

Responsibilities

• Monitor guest alcohol consumption and intervene as needed according to guidelines.
• Resolve service problems according to guidelines.
• Provide fast, friendly, professional beverage service.
• Prepare and pour drink orders using proper portions and recipe ingredients, and present drinks to guests or servers as required.
• Slice and pit fruit as required.
• Operate and maintain equipment and utensils according to established guidelines and safety procedures.
• Operate a cash register or POS system, enter the correct amount, and provide correct change.
• Account for cash, charge, and complimentary sales according to procedures, maintaining the integrity of financial controls and responsibilities.
• Maintain a clean and stocked workstation according to health and safety guidelines.
• Offer professional, friendly, and engaging service.
• Maintain full knowledge of beverage lists.
• Follow outlet policies, procedures, and service standards.
• Follow safety and sanitation policies when handling food and beverages.
• Work a minimum of two shifts per month.
• Perform other duties as assigned.

Benefits

• Full-time team members can choose from four medical coverage levels, and an on-site clinic is available.
• Dental and vision plans and other voluntary benefits are available.
• Tuition assistance, student loan debt repayment, and dependent scholarship programs are available, with eligibility timing described in the posting.
• 401(k) plan with company match.
• Free parking.
• Team member activities.
• Discounted meals in the team member dining room while on shift.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED