Banking Operations Specialist

Intact FC • Toronto, ON

3d • Hybrid

About The Position

Reporting to the Manager in a high-impact Banking Operations team where you’ll support critical bank partnerships, strengthen our control environment, and help modernize how we work. As a Specialist, you’ll be a hands-on partner across the business, external bank partners, drive automation, optimize products, services and controls that saves time and improves accuracy. Would you like to join a global company that is a leader in its sector? Intact is the employer of choice to demonstrate your expertise and develop your skills! Come and share your passion with us!

Requirements

• CPA or CTP - is required
• Minimum 3-years experience within Operational Banking or Finance & Accounting - is required
• Solid understanding of commercial banking products, payment methods, and best practice fraud prevention
• Advanced Microsoft Office (Excel, Power BI)
• Strong communication skills—clear, concise writing and confident verbal communication
• Continuous-improvement mindset with a track record of identifying automation opportunities and implementing solutions
• Working knowledge of Oracle ERP Cloud (or similar ERP)
• Excellent analytical skills and a systematic approach to problem-solving; proactive curiosity to understand business operations end-to-end
• Meticulous attention to detail with a passion for accuracy, compliance, and well-documented work
• Collaborative interpersonal style; able to work effectively with stakeholders at all levels, including management and external partners

Nice To Haves

• Knowledge of the P&C insurance sector is a strong asset

Responsibilities

• Lead and support operations across projects, compliance, KPI analysis, documentation and reconciliation to deliver timely, accurate and scalable processes
• Collaborate with internal and external partners on bank account management, merchant services, and various product and service management as part of regular maintenance and projects
• Prepare the annual bank service fee budget – analyze monthly variance drivers and recommend cost optimization strategies
• Identify process gaps and recommend improvements with a focus on automation and innovation
• Collaborate with cross-functional teams to support departmental goals and finance transformation initiatives
• Support the Manager to maintain a robust internal control environment; ensure processes and controls are well designed, documented with control evidence
• Prepare clear, audit-ready analyses and communicate work performed to internal and external auditors
• Handle ad hoc requests with urgency and ownership

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 10%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares
• Defined benefit pension plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed